Bonus Episode: Insights from MGMA's Black Healthcare Leaders Resource Group
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In this special bonus episode of the MGMA Insights podcast, host Colleen Luckett speaks with healthcare leaders Kem Tolliver, FACMPE, CPC, CMOM, Shawntea "Taya" Gordon, MBA, FACMPE about the formation of MGMA's Black Healthcare Leaders Resource Group. They discuss the emotional experience of the group's first gathering at the MGMA Leaders Conference, the importance of representation, and the ongoing impact of this supportive community. They have managed the group along with co-founder Otis C. Fagan, FACMPE.
In this special bonus episode of the MGMA Insights podcast, host Colleen Luckett speaks with healthcare leaders Kem Tolliver, FACMPE, CPC, CMOM, Shawntea "Taya" Gordon, MBA, FACMPE about the formation of MGMA's Black Healthcare Leaders Resource Group. They discuss the emotional experience of the group's first gathering at the MGMA Leaders Conference, the importance of representation, and the ongoing impact of this supportive community. They have managed the group along with co-founder Otis C. Fagan, FACMPE.
Key Takeaways:
- The Formation of the Black Healthcare Leaders Resource Group:
Taya shared how she and Otis helped launch the group, initially unsure of the response they would receive. "The response was just astounding," she said. "We ran out of chairs." The turnout exceeded expectations and demonstrated the demand for a space like this. - The Power of Representation:
Taya described the feeling of walking into the group's first meeting as being "like going home to a party." She noted that the sense of comfort and familiarity was a stark contrast to the typical experience at conferences. - Shared Experiences and Support:
Kem explained the significance of connecting with others who understand the challenges of being underrepresented in the healthcare industry. "We were able to just kind of let our hair down immediately," she said. The group provided a unique space for candid conversations and professional support. - MGMA's Role in Supporting the Group:
Both guests expressed appreciation for MGMA's recognition of the need for this resource group. Kem highlighted the group's mission to continue fostering connections and offering mentorship to healthcare leaders who might otherwise feel isolated.
Join the Conversation: Stay connected with the Black Healthcare Leaders Resource Group through MGMA and continue exploring ways to foster inclusivity and professional growth.
Read the Article: MGMA.com
Read the Article: MGMA.com
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When patients use CareCredit, providers get paid within two business days to learn more about how synchronize CareCredit card. To learn more about how Synchrony CareCredit Card can support you and your patients, visit carecredit.com/mgmapodcast.
Podcast Sponsor MGMA Analytics
Are you making decisions based on gut instinct—or on real data?
With MGMA Analytics, you get the benchmarking and business intelligence tools to drive smarter strategies.
From provider compensation to operational costs, MGMA Analytics gives you access to the most trusted data in the industry.
So whether you’re adjusting staffing, setting salaries, or planning for growth, make your next move with confidence.
Visit MGMA Analytics to learn more.
