MGMA Week in Review: Addressing Burnout and Enhancing Patient Experience
Download MP3In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett discuss the critical issue of burnout among healthcare administrators and clinicians, stressing the importance of a mindset shift to combat repetitive negative thinking (RNT). They highlight insights from Steve Brewer's article on burnout and Barbara Frederickson's positive psychology research. The episode also delves into ways to improve the patient experience through communication, technology, and culture, alongside a discussion on the impacts of recent healthcare policies. Additionally, the podcast covers strategies for effective physician onboarding and recruitment, providing actionable tips and resources from MGMA members and experts.
Key Highlights:
00:53 — Introduction and Podcast Overview
Key Highlights:
00:53 — Introduction and Podcast Overview
01:34 — Healthcare Leadership and Burnout (MGMA Article)
05:35 — Improving Patient Experience (Physicians Practice)
09:11 — Healthcare Policy Concerns (Medical Economics)
12:25 — Onboarding New Physicians (AMA Article)
- Steve Brewer articles on MGMA
- Steve Brewer podcasts on MGMA
- MGMA Events
- MGMA Consulting
- MGMA DataDive
- MGMA Stat
- MGMA Podcasts
Contact:
Email us at podcasts@mgma.com if you would like to appear on an episode, and send an email to advisor@mgma.com if you have a question about your practice you would like us to answer and please subscribe to our network wherever you get your podcasts.
Email us at podcasts@mgma.com if you would like to appear on an episode, and send an email to advisor@mgma.com if you have a question about your practice you would like us to answer and please subscribe to our network wherever you get your podcasts.
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This episode is brought to you by NotifyMD — the patient access solution built for healthcare professionals. You work hard to care for your patients, and NotifyMD helps you do just that. Their communication experts handle calls, schedule appointments, provide nurse triage, and more — all available 24/7. NotifyMD integrates seamlessly with platforms like athenahealth and Epic and meets the industry’s highest security standards, so you can trust that patient information stays private and protected. Learn more at notifymd.com.
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