MGMA Week in Review: Cybersecurity Updates, Patient Loyalty, and Shifts in Incentive Pay
Download MP3In this episode of MGMA Week in Review, hosts Daniel Williams and Colleen Luckett explore pressing issues impacting healthcare practices today. The episode opens with insights from the Colorado HIMSS Advocacy Day Breakfast, where Colleen shares the latest updates on healthcare cybersecurity and the growing need for vigilance against data breaches and cyber threats. Daniel dives into a recent study showing that patients are willing to wait for their preferred doctors, particularly for complex or personal care, highlighting the ongoing importance of continuity of care.
The conversation then shifts to incentive-based pay trends for advanced practice providers, where Colleen and Daniel analyze a modest but notable shift away from heavily incentivized compensation models. Rounding out the discussion, they examine predictions for hospital overcrowding and its downstream impact on outpatient care, stressing the importance of collaboration between hospitals and ambulatory practices to manage patient flow effectively.
00:47 Introduction and Hosts' Welcome
05:35 Patient Loyalty and Continuity of Care (Medical Economics)
11:43 Dismissing Patients: Best Practices (Physicians Practice)
14:46 Hospital Overcrowding and Outpatient Care Implications (Health Journalism)
- Connect with the hosts at dwilliams@mgma.com and cluckett@mgma.com to share your practice challenges, news to know, or to be featured on an upcoming episode.
- Join Us at the 2025 MGMA Financial Conference (April 13-15, Washington, DC) - Register Here
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This episode is brought to you by NotifyMD — the patient access solution built for healthcare professionals. You work hard to care for your patients, and NotifyMD helps you do just that. Their communication experts handle calls, schedule appointments, provide nurse triage, and more — all available 24/7. NotifyMD integrates seamlessly with platforms like athenahealth and Epic and meets the industry’s highest security standards, so you can trust that patient information stays private and protected. Learn more at notifymd.com.
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