MGMA Insights: Harnessing AI and Automation for Next-Level Healthcare
Download MP3CEO of Insight Marketing Group Jennifer Thompson joins the MGMA Insights Podcast to discuss how AI and automation transform medical practices. She shares strategies for improving patient engagement, streamlining operations, and reducing staff burnout. Jennifer will also speak at the MGMA Operations Conference in Las Vegas (March 2-4, 2025) on "Harnessing AI and Automation for Next-Level Healthcare."
Key Takeaways:
AI is changing how patients find healthcare.
Key Takeaways:
AI is changing how patients find healthcare.
- AI-driven search engines like ChatGPT and Gemini are replacing traditional Google searches.
- Optimize website content with FAQs, structured question-answer formats, and voice search compatibility.
AI and automation reduce staff burnout.
- Online scheduling lowers administrative workload.
- AI-driven appointment reminders decrease no-shows.
- Chatbots handle patient inquiries and referrals.
AI improves practice operations and billing.
- AI receptionists manage scheduling, intake, and follow-ups.
- Automated billing and coding tools increase accuracy and reduce claim denials.
- AI tools help update and maintain online practice listings.
Steps to get started with AI today.
- Implement appointment reminders and online scheduling.
- Add a chatbot to your website.
- Optimize website content for AI-driven search engines.
- Explore AI-driven intake and billing solutions.
Resources & Links:
- MGMA Operations Conference (March 2-4, 2025, Las Vegas) – Register Here
- Insight Marketing Group – Learn More
- MGMA Podcast Network – More Episodes
MGMA BestPrice Official Podcast Sponsor
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Inflation is squeezing medical practice budgets, but as the exclusive GPO of MGMA members, we can help your practice save up to 20% on medical and non-medical supplies without sacrificing quality. MGMA BestPrice is your secret weapon to combat rising costs, maintain margins and deliver exceptional patient care. It is a FREE member benefit leveraging HealthTrust’s contract portfolio to connect you with the most aggressive pricing in the industry for medical and surgical supplies, pharmaceuticals, vaccines and purchased services. Visit mgmabestprice.org today to learn how MGMA BestPrice can help your medical practice save money on supplies you already buy
