Women in Healthcare: Leadership Lessons in Empathy, Reflection and Overcoming Adversity
Download MP3Welcome to the Women in Healthcare podcast. In this episode, our host Adrienne Lloyd engages in a compelling discussion with her former Mayo colleague and healthcare leader, Carrie Koh. Together, they bring their wealth of experience in navigating the challenges of leadership within the healthcare industry to the forefront.
Throughout their conversation, Lloyd and Koh emphasize the vital role of empathy, trust, and psychological safety when confronted with difficult situations. They delve into the significance of self-awareness, active listening, and the power of building connections as drivers of positive change.
Takeaways:
- Focus on empathy, safety and solutions rather than just complaints when working with teams
- Slow down, ask questions, take small steps and be patient rather than overplanning
- Leaders should understand perspectives, make time for reflection and build trust
- Focus on empathy, safety and solutions rather than just complaints when working with teams
- Slow down, ask questions, take small steps and be patient rather than overplanning
- Leaders should understand perspectives, make time for reflection and build trust
Resources:
MGMA Podcasts
Carrie Koh TEDx Talk
Women in Healthcare Podcasts
Music:
"Pablito's Way" by Paolo Pavan courtesy of Free Music Archive, CC BY-NC-SA
MGMA Podcasts
Carrie Koh TEDx Talk
Women in Healthcare Podcasts
Music:
"Pablito's Way" by Paolo Pavan courtesy of Free Music Archive, CC BY-NC-SA
Connect With Us:
If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at Daniel Williams at dwilliams@mgma.com. If you would like to appear on Women in Healthcare, contact Adrienne Lloyd at adrienne@optimizehealthcarellc.com.
If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at Daniel Williams at dwilliams@mgma.com. If you would like to appear on Women in Healthcare, contact Adrienne Lloyd at adrienne@optimizehealthcarellc.com.
Thank you again for taking the time to listen to the MGMA podcast network.
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This episode is brought to you by NotifyMD — the patient access solution built for healthcare professionals. You work hard to care for your patients, and NotifyMD helps you do just that. Their communication experts handle calls, schedule appointments, provide nurse triage, and more — all available 24/7. NotifyMD integrates seamlessly with platforms like athenahealth and Epic and meets the industry’s highest security standards, so you can trust that patient information stays private and protected. Learn more at notifymd.com.
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