Women in Healthcare: Leadership Lessons in Empathy, Reflection and Overcoming Adversity
Download MP3Welcome to the Women in Healthcare podcast. In this episode, our host Adrienne Lloyd engages in a compelling discussion with her former Mayo colleague and healthcare leader, Carrie Koh. Together, they bring their wealth of experience in navigating the challenges of leadership within the healthcare industry to the forefront.
Throughout their conversation, Lloyd and Koh emphasize the vital role of empathy, trust, and psychological safety when confronted with difficult situations. They delve into the significance of self-awareness, active listening, and the power of building connections as drivers of positive change.
Takeaways:
- Focus on empathy, safety and solutions rather than just complaints when working with teams
- Slow down, ask questions, take small steps and be patient rather than overplanning
- Leaders should understand perspectives, make time for reflection and build trust
- Focus on empathy, safety and solutions rather than just complaints when working with teams
- Slow down, ask questions, take small steps and be patient rather than overplanning
- Leaders should understand perspectives, make time for reflection and build trust
Resources:
MGMA Podcasts
Carrie Koh TEDx Talk
Women in Healthcare Podcasts
Music:
"Pablito's Way" by Paolo Pavan courtesy of Free Music Archive, CC BY-NC-SA
MGMA Podcasts
Carrie Koh TEDx Talk
Women in Healthcare Podcasts
Music:
"Pablito's Way" by Paolo Pavan courtesy of Free Music Archive, CC BY-NC-SA
Connect With Us:
If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at Daniel Williams at dwilliams@mgma.com. If you would like to appear on Women in Healthcare, contact Adrienne Lloyd at adrienne@optimizehealthcarellc.com.
If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at Daniel Williams at dwilliams@mgma.com. If you would like to appear on Women in Healthcare, contact Adrienne Lloyd at adrienne@optimizehealthcarellc.com.
Thank you again for taking the time to listen to the MGMA podcast network.
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Are your patients concerned about out-of-pocket costs? Is your practice looking for a way to help address those concerns and improve the patient experience? Then, you may want to consider offering the CareCredit credit card as a payment option. For over thirty-five years, CareCredit, a Synchrony solution, has been offering patients a way to pay for health and wellness expenses not covered by insurance. CareCredit can seamlessly integrate with your business and offer a valuable financing option for your patients so they can pay for services or products over time to help fit their budget. To learn more about how CareCredit works for you and your patients, visit www.carecredit.com/mgmapodcast.
NextGen
Looking to transform your healthcare practice with AI? NextGen Healthcare is leading the way by leveraging artificial intelligence. It is helping practices improve efficiency, streamline workflows, and enhance patient outcomes. From predictive analytics to automating routine tasks, NextGen Healthcare's AI solutions are revolutionizing the delivery of care. Don't miss out on the future of healthcare innovation. Visit https://www.nextgen.com/ today to learn how NextGen Healthcare can help you drive efficiency and elevate patient care.
