How Integrated Care Teams Helped One Medical Group Turn Around Staff, Patient Satisfaction Scores
Download MP3Terra Spann, RN, BSN, administrative director, medical subspecialties and clinical transformation, Bon Secours Medical Group (BSMG), joins the MGMA Insights podcast, sharing how the implementation of an integrated care team model has vastly improved staff satisfaction and patient throughput across her system’s clinics.
To keep up with the latest regarding the pandemic, be sure to visit www.MGMA.com/COVID.
You can also connect with fellow members and healthcare peers at https://community.mgma.com/home.
Thanks to CareCredit and Scrubin Uniforms for sponsoring this episode.
To learn how CareCredit is providing patients with payment flexibility and helping providers deliver a better patient financial experience, visit www.CareCredit.com/MGMAPodcast.
To streamline your uniform program and experience the Scrubin difference, visit https://mgma.scrubin.com/home.
If you like the show, please rate and review it wherever you get your podcasts.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Terra Spann, RN, BSN, administrative director, medical subspecialties and clinical transformation, Bon Secours Medical Group (BSMG), joins the MGMA Insights podcast, sharing how the implementation of an integrated care team model has vastly improved staff satisfaction and patient throughput across her system’s clinics.
To keep up with the latest regarding the pandemic, be sure to visit www.MGMA.com/COVID.
You can also connect with fellow members and healthcare peers at https://community.mgma.com/home.
Thanks to CareCredit and Scrubin Uniforms for sponsoring this episode.
To learn how CareCredit is providing patients with payment flexibility and helping providers deliver a better patient financial experience, visit www.CareCredit.com/MGMAPodcast.
To streamline your uniform program and experience the Scrubin difference, visit https://mgma.scrubin.com/home.
If you like the show, please rate and review it wherever you get your podcasts.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
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Your staff is buried in phone calls. Patients are frustrated. And you're losing revenue to no-shows. There's a better way. GoTo Connect for Healthcare is a unified, AI-powered communication platform built to support your HIPAA compliance, streamline scheduling, reduce staff burden, and help your team do more with less. Because when communication works, care works. Learn more and get a personalized demo.
Allied Medical Waste is the premier medical waste and document shredding company for medical groups all over the United States. On average, Allied helps medical groups save up to 50% on their monthly costs. Allied is known for their great service and impeccable response times. Reach out today for a free quote! Allied has a special offer for all MGMA members: the first 2 months FREE of charge! Connect with us at sales@alliedusa.net or call (801) 328-8581.
