How Integrated Care Teams Helped One Medical Group Turn Around Staff, Patient Satisfaction Scores
Download MP3Terra Spann, RN, BSN, administrative director, medical subspecialties and clinical transformation, Bon Secours Medical Group (BSMG), joins the MGMA Insights podcast, sharing how the implementation of an integrated care team model has vastly improved staff satisfaction and patient throughput across her system’s clinics.
To keep up with the latest regarding the pandemic, be sure to visit www.MGMA.com/COVID.
You can also connect with fellow members and healthcare peers at https://community.mgma.com/home.
Thanks to CareCredit and Scrubin Uniforms for sponsoring this episode.
To learn how CareCredit is providing patients with payment flexibility and helping providers deliver a better patient financial experience, visit www.CareCredit.com/MGMAPodcast.
To streamline your uniform program and experience the Scrubin difference, visit https://mgma.scrubin.com/home.
If you like the show, please rate and review it wherever you get your podcasts.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Terra Spann, RN, BSN, administrative director, medical subspecialties and clinical transformation, Bon Secours Medical Group (BSMG), joins the MGMA Insights podcast, sharing how the implementation of an integrated care team model has vastly improved staff satisfaction and patient throughput across her system’s clinics.
To keep up with the latest regarding the pandemic, be sure to visit www.MGMA.com/COVID.
You can also connect with fellow members and healthcare peers at https://community.mgma.com/home.
Thanks to CareCredit and Scrubin Uniforms for sponsoring this episode.
To learn how CareCredit is providing patients with payment flexibility and helping providers deliver a better patient financial experience, visit www.CareCredit.com/MGMAPodcast.
To streamline your uniform program and experience the Scrubin difference, visit https://mgma.scrubin.com/home.
If you like the show, please rate and review it wherever you get your podcasts.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
This episode is brought to you by Greenway Health.
Healthcare practices today need more than incremental improvements — they need a smarter, more connected way to work. That’s why Greenway created Novare — the first natively AI-enabled platform designed to reinvent the legacy EHR.
Built with AI at its core, Novare helps unify clinical, financial, and patient engagement workflows — reducing administrative burden and helping providers focus more time on patient care. From ambient documentation to intelligent agents, Novare brings purposeful automation to the entire ambulatory workflow.
To learn more about Greenway Health and Novare, visit greenwayhealth.com.
