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How Integrated Care Teams Helped One Medical Group Turn Around Staff, Patient Satisfaction Scores

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Terra Spann, RN, BSN, administrative director, medical subspecialties and clinical transformation, Bon Secours Medical Group (BSMG), joins the MGMA Insights podcast, sharing how the implementation of an integrated care team model has vastly improved staff satisfaction and patient throughput across her system’s clinics. To keep up with the latest regarding the pandemic, be sure to visit www.MGMA.com/COVID. You can also connect with fellow members and healthcare peers at https://community.mgma.com/home. Thanks to CareCredit and Scrubin Uniforms for sponsoring this episode. To learn how CareCredit is providing patients with payment flexibility and helping providers deliver a better patient financial experience, visit www.CareCredit.com/MGMAPodcast. To streamline your uniform program and experience the Scrubin difference, visit https://mgma.scrubin.com/home. ​If you like the show, please rate and review it wherever you get your podcasts. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Terra Spann, RN, BSN, administrative director, medical subspecialties and clinical transformation, Bon Secours Medical Group (BSMG), joins the MGMA Insights podcast, sharing how the implementation of an integrated care team model has vastly improved staff satisfaction and patient throughput across her system’s clinics. To keep up with the latest regarding the pandemic, be sure to visit www.MGMA.com/COVID. You can also connect with fellow members and healthcare peers at https://community.mgma.com/home. Thanks to CareCredit and Scrubin Uniforms for sponsoring this episode. To learn how CareCredit is providing patients with payment flexibility and helping providers deliver a better patient financial experience, visit www.CareCredit.com/MGMAPodcast. To streamline your uniform program and experience the Scrubin difference, visit https://mgma.scrubin.com/home. ​If you like the show, please rate and review it wherever you get your podcasts. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
CareCredit
Are your patients concerned about out-of-pocket costs? Is your practice looking for a way to help address those concerns and improve the patient experience? Then, you may want to consider offering the CareCredit credit card as a payment option. For over thirty-five years, CareCredit, a Synchrony solution, has been offering patients a way to pay for health and wellness expenses not covered by insurance. CareCredit can seamlessly integrate with your business and offer a valuable financing option for your patients so they can pay for services or products over time to help fit their budget. To learn more about how CareCredit works for you and your patients, visit  www.carecredit.com/mgmapodcast.

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How Integrated Care Teams Helped One Medical Group Turn Around Staff, Patient Satisfaction Scores
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