Executive Session: Building New Safety Measures into a Medical Practice's "New Normal"
Download MP3Frank Chapman, MBA, director of strategic development for the Ohio Gastroenterology Group, talks about his work in helping craft guidance for resuming elective GI endoscopy and practice operations after the initial wave of the COVID-19 pandemic and what changes practice leaders should make to ensure the "new normal" is safe for patients and providers.
Find more content and resources free to all in the MGMA COVID-19 Resource Center at www.mgma.com/covid-19.
Producer: Chris Harrop, senior editorial manager, MGMA
Audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0)
Frank Chapman, MBA, director of strategic development for the Ohio Gastroenterology Group, talks about his work in helping craft guidance for resuming elective GI endoscopy and practice operations after the initial wave of the COVID-19 pandemic and what changes practice leaders should make to ensure the "new normal" is safe for patients and providers.
Find more content and resources free to all in the MGMA COVID-19 Resource Center at www.mgma.com/covid-19.
Producer: Chris Harrop, senior editorial manager, MGMA
Audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0)
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Your staff is buried in phone calls. Patients are frustrated. And you're losing revenue to no-shows. There's a better way. GoTo Connect for Healthcare is a unified, AI-powered communication platform built to support your HIPAA compliance, streamline scheduling, reduce staff burden, and help your team do more with less. Because when communication works, care works. Learn more and get a personalized demo.
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