Behavioral Health Professionals Embracing Telehealth as Patients Social Distance
Download MP3Editor’s note: This episode of the MGMA Insights podcast continues a series focused on COVID-19 and its effects on healthcare professionals and their patients.
Keep up with the latest updates by visiting the MGMA COVID-19 Action Center at www.MGMA.com/covid. You can also connect with fellow members and healthcare peers at www.community.mgma.com.
In this episode, we’re joined by Shane Lunsford, MBA, CCT, CST, administrative director; Valerie Krall, MA, LCMHC, director, behavioral medicine; and Allison McCarty, MSW, LCSW, behavioral health care manager – all with Mountain Area Health Education Center (MAHEC, www.mahec.net) in Ashville, North Carolina. The COVID-19 crisis has forced the trio to navigate a quick transition to telehealth and to find new ways to manage the mental health of their patients, as well as their own.
“As therapists, we’re not only trying to manage our own emotions around what is happening, but we’re holding the emotions of all of our clients right now that we care for a lot.” – Allison McCarty
Thanks to nThrive for sponsoring this episode. For more information on how nThrive is helping organizations drill into their physician data and achieve substantial results, visit www.nThrive.com.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Editor’s note: This episode of the MGMA Insights podcast continues a series focused on COVID-19 and its effects on healthcare professionals and their patients.
Keep up with the latest updates by visiting the MGMA COVID-19 Action Center at www.MGMA.com/covid. You can also connect with fellow members and healthcare peers at www.community.mgma.com.
In this episode, we’re joined by Shane Lunsford, MBA, CCT, CST, administrative director; Valerie Krall, MA, LCMHC, director, behavioral medicine; and Allison McCarty, MSW, LCSW, behavioral health care manager – all with Mountain Area Health Education Center (MAHEC, www.mahec.net) in Ashville, North Carolina. The COVID-19 crisis has forced the trio to navigate a quick transition to telehealth and to find new ways to manage the mental health of their patients, as well as their own.
“As therapists, we’re not only trying to manage our own emotions around what is happening, but we’re holding the emotions of all of our clients right now that we care for a lot.” – Allison McCarty
Thanks to nThrive for sponsoring this episode. For more information on how nThrive is helping organizations drill into their physician data and achieve substantial results, visit www.nThrive.com.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
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Cash flow challenges like delayed insurance payments, unpaid patient bills, and rising administrative costs can weigh heavily on medical practices. U.S. Bank understands. That’s why their Business Card Consultants work with practices to improve payment strategies and maximize rewards.
Stop by booth #222 at the MGMA Leaders Conference to learn more, or visit usbank.com/bankerconnect to schedule an on-site meeting with a consultant.
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NotifyMD Podcast Ad
This episode is brought to you by NotifyMD — the patient access solution built for healthcare professionals. You work hard to care for your patients, and NotifyMD helps you do just that. Their communication experts handle calls, schedule appointments, provide nurse triage, and more — all available 24/7. NotifyMD integrates seamlessly with platforms like athenahealth and Epic and meets the industry’s highest security standards, so you can trust that patient information stays private and protected. Learn more at notifymd.com.
This episode is brought to you by NotifyMD — the patient access solution built for healthcare professionals. You work hard to care for your patients, and NotifyMD helps you do just that. Their communication experts handle calls, schedule appointments, provide nurse triage, and more — all available 24/7. NotifyMD integrates seamlessly with platforms like athenahealth and Epic and meets the industry’s highest security standards, so you can trust that patient information stays private and protected. Learn more at notifymd.com.
U.S. Bank Podcast Ad
Cash flow challenges like delayed insurance payments, unpaid patient bills, and rising administrative costs can weigh heavily on medical practices. U.S. Bank understands. That’s why their Business Card Consultants work with practices to improve payment strategies and maximize rewards.
Stop by booth #222 at the MGMA Leaders Conference to learn more, or visit usbank.com/bankerconnect to schedule an on-site meeting with a consultant.
MGMA Analytics Podcast Ad
Are your decisions driven by gut instinct—or by real data? With MGMA Analytics, you’ll have the benchmarking and business intelligence tools to guide smarter strategies. From provider compensation to operational costs, MGMA Analytics delivers the industry’s most trusted data. So whether you’re adjusting staffing, setting salaries, or planning for growth, you can make your next move with confidence. Learn more at mgma.com/analytics.
