Behavioral Health Professionals Embracing Telehealth as Patients Social Distance
Download MP3Editor’s note: This episode of the MGMA Insights podcast continues a series focused on COVID-19 and its effects on healthcare professionals and their patients.
Keep up with the latest updates by visiting the MGMA COVID-19 Action Center at www.MGMA.com/covid. You can also connect with fellow members and healthcare peers at www.community.mgma.com.
In this episode, we’re joined by Shane Lunsford, MBA, CCT, CST, administrative director; Valerie Krall, MA, LCMHC, director, behavioral medicine; and Allison McCarty, MSW, LCSW, behavioral health care manager – all with Mountain Area Health Education Center (MAHEC, www.mahec.net) in Ashville, North Carolina. The COVID-19 crisis has forced the trio to navigate a quick transition to telehealth and to find new ways to manage the mental health of their patients, as well as their own.
“As therapists, we’re not only trying to manage our own emotions around what is happening, but we’re holding the emotions of all of our clients right now that we care for a lot.” – Allison McCarty
Thanks to nThrive for sponsoring this episode. For more information on how nThrive is helping organizations drill into their physician data and achieve substantial results, visit www.nThrive.com.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Editor’s note: This episode of the MGMA Insights podcast continues a series focused on COVID-19 and its effects on healthcare professionals and their patients.
Keep up with the latest updates by visiting the MGMA COVID-19 Action Center at www.MGMA.com/covid. You can also connect with fellow members and healthcare peers at www.community.mgma.com.
In this episode, we’re joined by Shane Lunsford, MBA, CCT, CST, administrative director; Valerie Krall, MA, LCMHC, director, behavioral medicine; and Allison McCarty, MSW, LCSW, behavioral health care manager – all with Mountain Area Health Education Center (MAHEC, www.mahec.net) in Ashville, North Carolina. The COVID-19 crisis has forced the trio to navigate a quick transition to telehealth and to find new ways to manage the mental health of their patients, as well as their own.
“As therapists, we’re not only trying to manage our own emotions around what is happening, but we’re holding the emotions of all of our clients right now that we care for a lot.” – Allison McCarty
Thanks to nThrive for sponsoring this episode. For more information on how nThrive is helping organizations drill into their physician data and achieve substantial results, visit www.nThrive.com.
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
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NextGen
Looking to transform your healthcare practice with AI? NextGen Healthcare is leading the way by leveraging artificial intelligence. It is helping practices improve efficiency, streamline workflows, and enhance patient outcomes. From predictive analytics to automating routine tasks, NextGen Healthcare's AI solutions are revolutionizing the delivery of care. Don't miss out on the future of healthcare innovation. Visit https://www.nextgen.com/ today to learn how NextGen Healthcare can help you drive efficiency and elevate patient care.
Are your patients concerned about out-of-pocket costs? Is your practice looking for a way to help address those concerns and improve the patient experience? Then, you may want to consider offering the CareCredit credit card as a payment option. For over thirty-five years, CareCredit, a Synchrony solution, has been offering patients a way to pay for health and wellness expenses not covered by insurance. CareCredit can seamlessly integrate with your business and offer a valuable financing option for your patients so they can pay for services or products over time to help fit their budget. To learn more about how CareCredit works for you and your patients, visit www.carecredit.com/mgmapodcast.
NextGen
Looking to transform your healthcare practice with AI? NextGen Healthcare is leading the way by leveraging artificial intelligence. It is helping practices improve efficiency, streamline workflows, and enhance patient outcomes. From predictive analytics to automating routine tasks, NextGen Healthcare's AI solutions are revolutionizing the delivery of care. Don't miss out on the future of healthcare innovation. Visit https://www.nextgen.com/ today to learn how NextGen Healthcare can help you drive efficiency and elevate patient care.
