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MGMA Insights: DeDe Kelley on 2025 Healthcare Hiring Trends

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Welcome to the MGMA Insights podcast! Join host Daniel Williams as he sits down with DeDe Kelley, Director of Talent Acquisition at Marsh McLennan Agency’s National HR Consulting Services. In this episode, they discuss the pressing hiring challenges healthcare organizations face in 2025, including leveraging AI, fostering workplace culture in remote settings, and addressing mental health and well-being. With practical strategies for recruitment and retention, this episode offers valuable insights for healthcare leaders navigating a competitive job market.

In this Episode:
  • [0:01] Healthcare Hiring Trends for 2025
    DeDe sets the stage for 2025 with hiring trends influenced by AI, flexibility, and the ongoing evolution of work-life balance in healthcare.
  • [4:14] The Role of Remote Work and Telehealth
    Learn how remote roles expand the candidate pool, offering opportunities to hire skilled professionals from across the country.
  • [7:36] Integrating AI in Recruitment
    DeDe discusses how AI tools are transforming hiring processes, from unbiased resume screening to virtual interviews with avatars.
  • [11:32] Fostering Workplace Culture in a Remote Environment
    Explore strategies to maintain a strong company culture through virtual touchpoints, empathetic communication, and technology integration.
  • [15:16] Addressing Mental Health and Well-being
    DeDe emphasizes the importance of normalizing mental health discussions and offering supportive programs like EAPs, mental health days, and on-site counselors.
  • [21:19] Effective Strategies for Attracting and Retaining Talent
    Discover practical advice for competitive compensation, career growth opportunities, and creating a compelling employer brand.
Sources and Links:

CareCredit
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MGMA Insights: DeDe Kelley on 2025 Healthcare Hiring Trends
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