MGMA Insights: Steve Dickens on Leadership, Mentorship, and Navigating Seismic Changes in Healthcare
Download MP3 In this special episode of the MGMA Insights Podcast, host Daniel Williams sits down with Steve Dickens, the recipient of MGMA’s Lifetime Achievement Award, at the Leaders Conference in Denver. They dive deep into Steve’s remarkable journey with MGMA, discussing his career highlights, mentorship, and the evolution of the organization. With more than 20 years of experience, Steve shares valuable insights for medical practice leaders, emphasizing the importance of resilience, mentorship, and staying adaptable in an ever-changing industry.
Key Takeaways:
- The MGMA Journey: Steve reflects on his time with MGMA, describing it as the “ultimate MGMA experience,” having moved through the ranks from local chapter involvement to becoming a national leader. He emphasizes the importance of mentorship and relationships, which have been pivotal in shaping his career and personal growth.
- Seismic Changes in Healthcare: Steve discusses the “seismic changes” he has witnessed in MGMA and healthcare over the years. He encourages leaders to “stick by your guns” when championing important initiatives, even in the face of resistance. He stresses the need to evolve and adapt to the changing landscape, noting that organizations that fail to do so get left behind.
- Advice for Emerging Leaders: For those seeking their path in healthcare management, Steve advises leveraging MGMA’s vast resources—whether through the website, networking events, or conferences. His key message is to be proactive: “Meet people, make connections, and don’t be afraid to build relationships.”
- Memorable Moments: Steve highlights the significance of private moments where colleagues have expressed how his story inspired them, particularly in overcoming challenges like pursuing fellowship status. He notes that while public recognition is rewarding, the personal, one-on-one interactions are what truly matter.
- Relationships and Mentorship: Steve stresses the value of both finding a mentor and being a mentor. He recalls how joining MGMA not only helped his practice but also created lifelong personal and professional relationships, encouraging listeners to “be willing to make those commitments.”
Resources Mentioned:
- Visit the MGMA Website for resources, educational materials, and upcoming events.
- Learn more about leadership opportunities and networking within MGMA by attending the MGMA Leaders Conference.
- Explore mentorship opportunities within the MGMA network.
- Insights on MGMA Awards
Tune in to gain insights from a career filled with experience, leadership, and personal growth as Steve Dickens shares his wisdom with the MGMA community!
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This episode is brought to you by NotifyMD — the patient access solution built for healthcare professionals. You work hard to care for your patients, and NotifyMD helps you do just that. Their communication experts handle calls, schedule appointments, provide nurse triage, and more — all available 24/7. NotifyMD integrates seamlessly with platforms like athenahealth and Epic and meets the industry’s highest security standards, so you can trust that patient information stays private and protected. Learn more at notifymd.com.
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