MGMA Insights: Paul White on the Five Languages of Appreciation in the Workplace
Download MP3In this episode of the MGMA Insights Podcast, host Daniel Williams sits down with Dr. Paul White, psychologist and co-author of The Five Languages of Appreciation in the Workplace with Dr. Gary Chapman. Dr. White shares his journey from focusing on family-owned business dynamics to helping organizations like the Mayo Clinic and St. Jude's Children's Hospital improve workplace cultures through authentic appreciation. They discuss how fostering a culture of appreciation can reduce turnover, improve team morale, and ultimately lead to better patient outcomes. Dr. White also explains the difference between employee recognition and authentic appreciation, emphasizing the importance of making appreciation personal and meaningful.
Listeners will gain insights into:
- How to identify the appreciation languages of team members
- The tangible benefits of authentic appreciation in healthcare settings
- Practical steps leaders can take to build a more appreciative workplace
- Dr. White’s key advice on starting small but with meaningful gestures of appreciation
Resources Mentioned in the Episode:
- The Five Languages of Appreciation in the Workplace by Dr. Paul White and Dr. Gary Chapman
- Appreciation at Work website – For resources on workplace appreciation, including industry-specific assessments and tools.
- Dr. Paul White’s Email: YesDoctorPaul@gmail.com – For personalized resources, including the medical version of the appreciation assessment.
- Neutralizing Negativity in the Workplace.
Connect with Us:
Don’t forget to subscribe to the MGMA Insights Podcast for more expert interviews and healthcare leadership insights. Stay connected with us on MGMA.com and follow us on social media for the latest updates.
Don’t forget to subscribe to the MGMA Insights Podcast for more expert interviews and healthcare leadership insights. Stay connected with us on MGMA.com and follow us on social media for the latest updates.
Thank you for listening, and as always, we appreciate your support!
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This episode is brought to you by NotifyMD — the patient access solution built for healthcare professionals. You work hard to care for your patients, and NotifyMD helps you do just that. Their communication experts handle calls, schedule appointments, provide nurse triage, and more — all available 24/7. NotifyMD integrates seamlessly with platforms like athenahealth and Epic and meets the industry’s highest security standards, so you can trust that patient information stays private and protected. Learn more at notifymd.com.
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