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Insights: ‘OK Boomer,’ It’s Time to Embrace Your Millennial and Gen Z Coworkers

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In this episode of the MGMA Insights podcast, we’re joined by M.J. Clark, an author, senior consultant and executive coach serving healthcare and energy professionals. Clark was a featured speaker at MGMA19 | The Annual Conference, presenting a session called “Leading, Managing and Understanding Millennials and Gen Z.” There are generational differences in the workplace, and the term "Ok Boomer" has gone viral on social media platforms, with mostly negative connotations. Clark says, while differences do exist, there's also opportunity in the modern workplace for the different generations to bring their unique skills to the forefront. Here are some links and references related to this week’s show: * ‘OK Boomer’ Marks the End of Friendly Generational Relations (nyti.ms/2CgKuta) * How Millennials and Gen Z are Driving the Digital Healthcare Revolution (bit.ly/2WQaiWy) * Stress in America 2019: Interactive Graphics (bit.ly/32pPqqe) * 5 ways Millennials and Gen Z are revolutionizing the healthcare industry (bit.ly/2PV2hxV) * Healthcare leaders: Here’s how to recruit—and retain—Generation Z (bit.ly/2NpfHRs) * Millennials earn 20% less than baby boomers did—despite being better educated (cnb.cx/2qweEpu) If you like the show, please rate and review it wherever you get your podcasts. Subscribe on Apple Podcasts (apple.co/368IdOB), Google Play (bit.ly/2paMqAJ), Spotify (spoti.fi/2Nwu59p), Stitcher (bit.ly/2NmAF1M) or countless other platforms to make sure you never miss an episode. We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or reach out to MGMA Sr. Editor and podcast host Daniel Williams on Twitter at @MGMADaniel. MGMA Insights is presented by Craig Wiberg, Rob Ketcham, Decklan McGee and Daniel Williams. Get a jump on the transition to value-based care with a new jointly created report by Humana and MGMA. To read the comprehensive report — complete with data, case studies and advice — visit mgma.com/VBCreport. To further understand the complexities of a medical practice’s revenue cycle, be sure to check out MGMA’s November Book of the Month, “Revenue Cycle Management: Don’t Get Lost in the Financial Maze,” by Taya Moheiser and Kem Tolliver. To purchase or preview the book, visit mgma.com/RCM.
In this episode of the MGMA Insights podcast, we’re joined by M.J. Clark, an author, senior consultant and executive coach serving healthcare and energy professionals. Clark was a featured speaker at MGMA19 | The Annual Conference, presenting a session called “Leading, Managing and Understanding Millennials and Gen Z.” There are generational differences in the workplace, and the term "Ok Boomer" has gone viral on social media platforms, with mostly negative connotations. Clark says, while differences do exist, there's also opportunity in the modern workplace for the different generations to bring their unique skills to the forefront. Here are some links and references related to this week’s show: * ‘OK Boomer’ Marks the End of Friendly Generational Relations (nyti.ms/2CgKuta) * How Millennials and Gen Z are Driving the Digital Healthcare Revolution (bit.ly/2WQaiWy) * Stress in America 2019: Interactive Graphics (bit.ly/32pPqqe) * 5 ways Millennials and Gen Z are revolutionizing the healthcare industry (bit.ly/2PV2hxV) * Healthcare leaders: Here’s how to recruit—and retain—Generation Z (bit.ly/2NpfHRs) * Millennials earn 20% less than baby boomers did—despite being better educated (cnb.cx/2qweEpu) If you like the show, please rate and review it wherever you get your podcasts. Subscribe on Apple Podcasts (apple.co/368IdOB), Google Play (bit.ly/2paMqAJ), Spotify (spoti.fi/2Nwu59p), Stitcher (bit.ly/2NmAF1M) or countless other platforms to make sure you never miss an episode. We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or reach out to MGMA Sr. Editor and podcast host Daniel Williams on Twitter at @MGMADaniel. MGMA Insights is presented by Craig Wiberg, Rob Ketcham, Decklan McGee and Daniel Williams. Get a jump on the transition to value-based care with a new jointly created report by Humana and MGMA. To read the comprehensive report — complete with data, case studies and advice — visit mgma.com/VBCreport. To further understand the complexities of a medical practice’s revenue cycle, be sure to check out MGMA’s November Book of the Month, “Revenue Cycle Management: Don’t Get Lost in the Financial Maze,” by Taya Moheiser and Kem Tolliver. To purchase or preview the book, visit mgma.com/RCM.
CareCredit
Are your patients concerned about out-of-pocket costs? Is your practice looking for a way to help address those concerns and improve the patient experience? Then, you may want to consider offering the CareCredit credit card as a payment option. For over thirty-five years, CareCredit, a Synchrony solution, has been offering patients a way to pay for health and wellness expenses not covered by insurance. CareCredit can seamlessly integrate with your business and offer a valuable financing option for your patients so they can pay for services or products over time to help fit their budget. To learn more about how CareCredit works for you and your patients, visit  www.carecredit.com/mgmapodcast.

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Insights: ‘OK Boomer,’ It’s Time to Embrace Your Millennial and Gen Z Coworkers
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