Women in Healthcare: Navigating Leadership Challenges in Healthcare with Jenny Reese
Download MP3Welcome to the MGMA Women in Healthcare Podcast, where host Adrienne Lloyd sits down with Jenny Reese, a leader and innovator in healthcare administration, to discuss leadership strategies in today's rapidly evolving medical landscape. In this episode, Jenny shares insights into problem-solving for medical practice leaders, with a focus on effective team management, adapting to industry changes, and fostering a culture of transparency and growth within healthcare organizations.
Key Takeaways:
- Leading with Transparency: Jenny emphasizes the importance of clear communication and transparency in leadership roles, especially when navigating challenges like staffing shortages or policy changes.
- “In times of uncertainty, clarity is your best tool to keep teams focused and motivated.”
- Adapting to Industry Shifts: The healthcare industry is constantly evolving. Jenny discusses strategies for adapting to changes such as hybrid work models, increased reliance on technology, and shifts in patient expectations.
- Fostering a Collaborative Team Environment: She highlights ways to foster collaboration within medical practices by empowering team members to take initiative and build trust.
- "Empowerment starts with creating an environment where everyone feels heard and valued."
- Problem-Solving Approaches: Jenny offers practical advice for medical practice leaders to tackle common challenges such as burnout, turnover, and maintaining staff morale.
- Leveraging Technology for Efficiency: She discusses the role of technology in streamlining practice management and improving patient care, suggesting that embracing digital tools can enhance both staff productivity and patient satisfaction.
Resources Mentioned:
- The Coaching Habit by Michael Bungay Stanier – A guide to becoming a better leader through effective coaching conversations.
- The Lean Startup by Eric Ries – Techniques for fostering innovation and adaptability in healthcare practices.
Resources:
To see other episodes of the Women in Healthcare Podcast, watch the video versions on YouTube, or apply to be on an upcoming episode, please visit: https://bit.ly/womeninhealthcarepodcast
MGMA Resources:
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Are your patients concerned about out-of-pocket costs? Is your practice looking for a way to help address those concerns and improve the patient experience? Then, you may want to consider offering the CareCredit credit card as a payment option. For over thirty-five years, CareCredit, a Synchrony solution, has been offering patients a way to pay for health and wellness expenses not covered by insurance. CareCredit can seamlessly integrate with your business and offer a valuable financing option for your patients so they can pay for services or products over time to help fit their budget. To learn more about how CareCredit works for you and your patients, visit www.carecredit.com/mgmapodcast.
NextGen
Looking to transform your healthcare practice with AI? NextGen Healthcare is leading the way by leveraging artificial intelligence. It is helping practices improve efficiency, streamline workflows, and enhance patient outcomes. From predictive analytics to automating routine tasks, NextGen Healthcare's AI solutions are revolutionizing the delivery of care. Don't miss out on the future of healthcare innovation. Visit https://www.nextgen.com/ today to learn how NextGen Healthcare can help you drive efficiency and elevate patient care.
