MGMA Insights: Riaz Meghji on Fostering Human Connection in a Hybrid World
Download MP3In this episode of the MGMA Insights Podcast, host Daniel Williams sits down with renowned speaker and author Riaz Meghji. Meghji is the author of the book Every Conversation Counts: The Five Habits of Human Connection that Build Extraordinary Relationships. Meghji explores the power of authentic human connection in the context of the hybrid work environment and also discusses the challenges faced by medical practice leaders. His upcoming keynote address for this year's MGMA Leaders Conference aims to inspire the audience with the transformative potential of a single conversation and the importance of showing up to serve others.
Key Takeaways:
Key Takeaways:
- The Importance of Authentic Connection: Meghji discusses his journey in writing "Every Conversation Counts" and the need for leaders to prioritize genuine human connection, even in the face of overwhelming responsibilities.
- Addressing Empathy Fatigue: While delving into the concept of "empathy fatigue" and how it impacts medical professionals, Meghji offers strategies for leaders to care for themselves and their teams.
- Vulnerability and Value-Added Leadership: Meghji explains the difference between vulnerability and "value-added vulnerability," highlighting the power of leaders sharing their struggles and resolutions to build trust and authenticity.
- Fostering Connection in a Hybrid World: For leaders to create meaningful connections and foster a sense of community in remote and hybrid work environments, practical tips include rotating meeting facilitation and empowering team members to share personal stories.
- The Power of Listening Without Distraction: Meghji emphasizes the importance of active listening and offers suggestions for minimizing distractions, including auditing one's own awareness and seeking feedback from trusted colleagues.
Resources:
Riaz Meghji on the web
Every Conversation Counts
MGMA Leaders Conference
We Want to Hear From You:
Riaz Meghji on the web
Every Conversation Counts
MGMA Leaders Conference
We Want to Hear From You:
Let us know if there's a topic you want us to cover, an expert you would like us to interview, or if you'd like to appear on an MGMA podcast. Email us at:
- Daniel Williams: dwilliams@mgma.com
- Ryan Reaves: rreaves@mgma.com
- Colleen Luckett: cluckett@mgma.com
Thank you for tuning in to the MGMA Podcast Network. Please subscribe and leave us a review. See you next time!
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Are your patients concerned about out-of-pocket costs? Is your practice looking for a way to help address those concerns and improve the patient experience? Then, you may want to consider offering the CareCredit credit card as a payment option. For over thirty-five years, CareCredit, a Synchrony solution, has been offering patients a way to pay for health and wellness expenses not covered by insurance. CareCredit can seamlessly integrate with your business and offer a valuable financing option for your patients so they can pay for services or products over time to help fit their budget. To learn more about how CareCredit works for you and your patients, visit www.carecredit.com/mgmapodcast.
NextGen
Looking to transform your healthcare practice with AI? NextGen Healthcare is leading the way by leveraging artificial intelligence. It is helping practices improve efficiency, streamline workflows, and enhance patient outcomes. From predictive analytics to automating routine tasks, NextGen Healthcare's AI solutions are revolutionizing the delivery of care. Don't miss out on the future of healthcare innovation. Visit https://www.nextgen.com/ today to learn how NextGen Healthcare can help you drive efficiency and elevate patient care.
