MGMA Week in Review: Succession Planning, Psychological Safety, and Leadership Lessons from Ted Lasso
Download MP3In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett discuss key issues and insights for medical practice leaders. The episode covers the following topics:
- Succession planning for medical practices, including lack of progress and best practices. Colleen notes that "just over a one in three medical group leader, so like 36%, to be exact, have a succession plan for leadership positions."
- The importance of psychological safety in the workplace and its impact on team performance.
- A new initiative in L.A. to address challenges in assisting the unhoused population.
- A new initiative in L.A. to address challenges in assisting the unhoused population.
- The potential downsides of providing immediate access to medical test results to patients.
- Leadership lessons from the TV series "Ted Lasso" and how to embrace curiosity, not judgment, in medical practice leadership.
The hosts provide direct quotes, insights, and resources to help medical practice leaders solve problems and improve their organizations.
Resources Mentioned:
- MGMA Stat poll article on succession planning
- July 2024 MGMA Connection magazine (digital version; requires login)
- MGMA's free 2024 staff compensation report
- Harvard Business Review podcast on psychological safety
- Washington Post article on patient access to medical test results
- Fierce Healthcare on social workers to help "unhoused population" in CA
- MGMA article on leadership lessons from "Ted Lasso"
We Want to Hear From You:
Let us know if there's a topic you want us to cover, an expert you would like us to interview, or if you'd like to appear on an MGMA podcast. Email us at:
- Daniel Williams: dwilliams@mgma.com
- Ryan Reaves: rreaves@mgma.com
- Colleen Luckett: cluckett@mgma.com
Thank you for tuning in to the MGMA Podcast Network. Please subscribe and leave us a review. See you next time!
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Are your patients concerned about out-of-pocket costs? Is your practice looking for a way to help address those concerns and improve the patient experience? Then, you may want to consider offering the CareCredit credit card as a payment option. For over thirty-five years, CareCredit, a Synchrony solution, has been offering patients a way to pay for health and wellness expenses not covered by insurance. CareCredit can seamlessly integrate with your business and offer a valuable financing option for your patients so they can pay for services or products over time to help fit their budget. To learn more about how CareCredit works for you and your patients, visit www.carecredit.com/mgmapodcast.
NextGen
Looking to transform your healthcare practice with AI? NextGen Healthcare is leading the way by leveraging artificial intelligence. It is helping practices improve efficiency, streamline workflows, and enhance patient outcomes. From predictive analytics to automating routine tasks, NextGen Healthcare's AI solutions are revolutionizing the delivery of care. Don't miss out on the future of healthcare innovation. Visit https://www.nextgen.com/ today to learn how NextGen Healthcare can help you drive efficiency and elevate patient care.