MGMA Podcasts

In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett discuss key issues and insights for medical practice leaders. The episode covers the following topics:

- Succession planning for medical practices, including lack of progress and best practices. Colleen notes that "just over a one in three medical group leader, so like 36%, to be exact, have a succession plan for leadership positions."

- The importance of psychological safety in the workplace and its impact on team performance.
- A new initiative in L.A. to address challenges in assisting the unhoused population.

- The potential downsides of providing immediate access to medical test results to patients.

- Leadership lessons from the TV series "Ted Lasso" and how to embrace curiosity, not judgment, in medical practice leadership.

The hosts provide direct quotes, insights, and resources to help medical practice leaders solve problems and improve their organizations.

Resources Mentioned:
- MGMA Stat poll article on succession planning
- July 2024 MGMA Connection magazine (digital version; requires login)
- MGMA's free 2024 staff compensation report
- Harvard Business Review podcast on psychological safety
- Washington Post article on patient access to medical test results
- Fierce Healthcare on social workers to help "unhoused population" in CA
- MGMA article on leadership lessons from "Ted Lasso"

We Want to Hear From You:

Let us know if there's a topic you want us to cover, an expert you would like us to interview, or if you'd like to appear on an MGMA podcast. Email us at:

Thank you for tuning in to the MGMA Podcast Network. Please subscribe and leave us a review. See you next time!

NotifyMD Podcast Ad
This episode is brought to you by NotifyMD — the patient access solution built for healthcare professionals. You work hard to care for your patients, and NotifyMD helps you do just that. Their communication experts handle calls, schedule appointments, provide nurse triage, and more — all available 24/7. NotifyMD integrates seamlessly with platforms like athenahealth and Epic and meets the industry’s highest security standards, so you can trust that patient information stays private and protected. Learn more at notifymd.com.

U.S. Bank Podcast Ad
Cash flow challenges like delayed insurance payments, unpaid patient bills, and rising administrative costs can weigh heavily on medical practices. U.S. Bank understands. That’s why their Business Card Consultants work with practices to improve payment strategies and maximize rewards.
Stop by booth #222 at the MGMA Leaders Conference to learn more, or visit usbank.com/bankerconnect to schedule an on-site meeting with a consultant.

MGMA Analytics Podcast Ad
Are your decisions driven by gut instinct—or by real data? With MGMA Analytics, you’ll have the benchmarking and business intelligence tools to guide smarter strategies. From provider compensation to operational costs, MGMA Analytics delivers the industry’s most trusted data. So whether you’re adjusting staffing, setting salaries, or planning for growth, you can make your next move with confidence. Learn more at mgma.com/analytics.