MGMA Member Spotlight: Jojy Schless on Her Journey from Social Work to Healthcare Leadership
Download MP3Welcome to another episode of the MGMA Member Spotlight Podcast. In this episode, host Daniel Williams sits down with Jojy Schless, the Director of Operations at Geneva Eye Clinic. Jojy brings a wealth of experience in practice culture, staff retention, customer service, and leadership coaching. This episode delves into Jojy's unique career journey, the culture at Geneva Eye Clinic, and her passion for leadership development.
Key Topics Discussed:
- Jojy's diverse background and path to her current role in healthcare operations
- The structure and focus of Geneva Eye Clinic, a small, independent multi-specialty ophthalmology practice
- Jojy's efforts to transform the practice's culture from one of "intimidation" to one aligned with the physicians' vision of high-quality care and work-life balance
- Jojy's passion for leadership development, mentoring, and helping team members reach their full potential
- Jojy's work-life balance strategies, including her podcast "The Deconstructed Woman"
- Resources and encouragement for other MGMA members to get involved in the organization's programs and community
Sources and Resources:
- Geneva Eye Clinic
- MGMA Community
- The Deconstructed Woman Podcast
- MGMA Managing Stress Program (contact Daniel Williams at dwilliams@mgma.com if interested)
- Jim Collins Books
We Want to Hear From You:
Let us know if there's a topic you want us to cover, an expert you would like us to interview, or if you'd like to appear on an MGMA podcast. Email us at:
Let us know if there's a topic you want us to cover, an expert you would like us to interview, or if you'd like to appear on an MGMA podcast. Email us at:
Daniel Williams: dwilliams@mgma.com
Ryan Reaves: rreaves@mgma.com
Colleen Luckett: cluckett@mgma.com
Cristy Good: cgood@mgma.com
Cristy Good: cgood@mgma.com
Thank you for tuning in to the MGMA Podcast Network. Please subscribe and leave us a review. See you next time!
Podcast Sponsor Boost Lingo
This episode is brought to you by Boost Lingo, the language services platform behind MGMA Translate, interpreter delays and high agency fees, strain budgets, and staff morale. Boost lingo on demand fixes both tap once and a qualified medical interpreter joins in about 13 seconds. Video or phone on any device. No steep learning curve. It just works. Tap, connect, care. Choose from 14,000 interpreters covering over 300 languages. Fully HIPAA compliant. Your staff will love the ease and your patients will too. Plus MGMA members save 20%. Visit https://boostlingo.com/mgma/ to see it in action today.
Podcast Sponsor MGMA Analytics
Are you making decisions based on gut instinct—or on real data?
With MGMA Analytics, you get the benchmarking and business intelligence tools to drive smarter strategies.
From provider compensation to operational costs, MGMA Analytics gives you access to the most trusted data in the industry.
So whether you’re adjusting staffing, setting salaries, or planning for growth, make your next move with confidence.
Visit MGMA Analytics to learn more.
This episode is brought to you by Boost Lingo, the language services platform behind MGMA Translate, interpreter delays and high agency fees, strain budgets, and staff morale. Boost lingo on demand fixes both tap once and a qualified medical interpreter joins in about 13 seconds. Video or phone on any device. No steep learning curve. It just works. Tap, connect, care. Choose from 14,000 interpreters covering over 300 languages. Fully HIPAA compliant. Your staff will love the ease and your patients will too. Plus MGMA members save 20%. Visit https://boostlingo.com/mgma/ to see it in action today.
Podcast Sponsor MGMA Analytics
Are you making decisions based on gut instinct—or on real data?
With MGMA Analytics, you get the benchmarking and business intelligence tools to drive smarter strategies.
From provider compensation to operational costs, MGMA Analytics gives you access to the most trusted data in the industry.
So whether you’re adjusting staffing, setting salaries, or planning for growth, make your next move with confidence.
Visit MGMA Analytics to learn more.
