MGMA Member Spotlight: Kendra Yahns on Internships and Leadership Development in Healthcare Management
Download MP3In this episode of the MGMA Member Spotlight, host Daniel Williams interviews Kendra Yahns, Executive Director of Perkins Spine and Sports Medicine. Yahns shares her journey in healthcare leadership, discusses the benefits of internship programs in private practices and emphasizes the importance of leadership training in healthcare management.
Healthcare Leadership Journey:
- Starting on the frontlines provides valuable insight into leadership needs and patient flow.
- Transitioning between different healthcare sectors can offer unique perspectives on management.
Internship Program Innovation:
- Internships can bridge the gap between academic education and practical skills in healthcare management.
- Well-structured internship programs can help practices stay lean while providing valuable experience to students.
Recruitment Challenges:
- There's a disconnect between academic degrees and the skills required for entry-level healthcare management positions.
- Hiring managers often struggle to find candidates with the right mix of education and practical experience.
Leadership Development:
- Creating a "leadership playbook" can help aspiring leaders navigate the complexities of healthcare management.
- Focusing on topics like communication, work-life balance, and HR best practices is crucial for effective healthcare leadership.
Practical Solutions:
- Utilizing platforms like Handshake can help practices connect with potential interns from local universities.
- Developing targeted leadership training programs can address the specific needs of healthcare management roles.
MGMA Resources:
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Are your patients concerned about out-of-pocket costs? Is your practice looking for a way to help address those concerns and improve the patient experience? Then, you may want to consider offering the CareCredit credit card as a payment option. For over thirty-five years, CareCredit, a Synchrony solution, has been offering patients a way to pay for health and wellness expenses not covered by insurance. CareCredit can seamlessly integrate with your business and offer a valuable financing option for your patients so they can pay for services or products over time to help fit their budget. To learn more about how CareCredit works for you and your patients, visit www.carecredit.com/mgmapodcast.
NextGen
Looking to transform your healthcare practice with AI? NextGen Healthcare is leading the way by leveraging artificial intelligence. It is helping practices improve efficiency, streamline workflows, and enhance patient outcomes. From predictive analytics to automating routine tasks, NextGen Healthcare's AI solutions are revolutionizing the delivery of care. Don't miss out on the future of healthcare innovation. Visit https://www.nextgen.com/ today to learn how NextGen Healthcare can help you drive efficiency and elevate patient care.
