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MGMA Week in Review: Leveraging AI, Maintaining Event Momentum, and Tips on Contract Negotiations

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Welcome to this week's episode of the MGMA Week in Review podcast, hosted by Daniel Williams and Colleen Luckett. In this episode, Colleen and Daniel discuss the growing role of AI technology, like ambient transcription, in healthcare. They also cover strategies for implementing lessons from leadership programs and navigating trade issues. Colleen shares a story about pufferfish and highlights how practices can approach negotiations.

- Ambient AI shows promise but still needs human review for quality (MGMA Stat)
- Gradual change and team involvement help apply lessons from events (HBR)
- Identifying unique strengths allows practices to take control in negotiations (Physicians Practice)
- Trade policies and litigation trends impact costs and provider roles (Fierce Healthcare)
- Consider becoming an expert witness if interested in that professional path (MedPage Today)

MGMA Resources:
Let us know if there's a topic you want us to cover, an expert you would like us to interview, or if you'd like to appear on the member spotlight podcast. Email us at or If you have a question for our senior advisor, Cristy Good, email

Today’s podcast is sponsored by RingCentral 
RingCentral brings staff, patients, and payers together with compliant cloud communications and a modern call center on any device. A free new ebook from RingCentral and MGMA focuses specifically on the payer-provider relationship. With all-too-familiar patient reviews, must-see statistics, and a transformative case study, this eBook illustrates how easily cloud communications can bring patients, providers, and payers together. Download your copy at

Support for this podcast also comes from ilumed
ilumed helps Medicare providers practice better medicine so they can get paid in up to three ways. Whether you’re just starting your value-based-care journey or ready to take it to the next level, ilumed can help you do more for your patients while earning more. ilumed offers simple solutions for a complicated industry. Let’s heal healthcare together. Visit to learn more.
MGMA Week in Review:  Leveraging AI, Maintaining Event Momentum, and Tips on Contract Negotiations
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