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Mindful Medicine: Fostering Psychological Safety and a Supportive Work Culture

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This MGMA podcast episode features Sarah Ariaudo, MHA, an expert in mindful communication strategies for transforming toxic situations into positive and productive workplaces. Her conversation with Daniel Williams explored the importance of psychological safety in the medical workplace and highlighted the signs and effects of chronic low-level stress. 

Sarah and Daniel discussed how to identify and address toxic workplace cultures while promoting self-care. Sarah shared her experience transitioning from healthcare management to wellness coaching and the importance of recognizing stress. Both speakers explored how they personally struggled with stress and its impacts. They also analyzed signs of toxic versus positive cultures and strategies leaders can employ to demonstrate vulnerability, build trust, and empower teams. Simple daily practices for self-care were recommended to enhance clarity, focus, and well-being.

Key Takeaways:
- Chronic low-level stress can negatively impact health if left unaddressed.
- Toxic cultures lack psychological safety and appreciation, making people feel like numbers. 
- Leaders must model self-care and admit limitations to build vulnerability.
- Engagement increases when leaders trust teams to take on responsibilities.
- Movement, deep breathing, hydration, and prioritizing interests enhance self-care.
- Small, sustainable changes to daily routines can significantly benefit well-being.

Connect to the Guest:
Sarah on the Web

Sarah on LinkedIn

Sarah on Instagram

Sarah as a Keynote

Sarah as an Author

Contact Sarah

Sources for Managing Stress:
5 tips to manage stress

Observing Stress Awareness Month

Manage Stress and Build Resilience

MGMA Resources:

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Today’s podcast is sponsored by RingCentral 
RingCentral brings staff, patients, and payers together with compliant cloud communications and a modern call center on any device. A free new ebook from RingCentral and MGMA focuses specifically on the payer-provider relationship. With all-too-familiar patient reviews, must-see statistics, and a transformative case study, this eBook illustrates how easily cloud communications can bring patients, providers, and payers together. Download your copy at

Support for this podcast also comes from ilumed
ilumed helps Medicare providers practice better medicine so they can get paid in up to three ways. Whether you’re just starting your value-based-care journey or ready to take it to the next level, ilumed can help you do more for your patients while earning more. ilumed offers simple solutions for a complicated industry. Let’s heal healthcare together. Visit to learn more.
Mindful Medicine: Fostering Psychological Safety and a Supportive Work Culture
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