Member Spotlight: A Conversation with Lifetime Achievement Winner Ilene Gilbert-Droge
Download MP3In this episode of the MGMA Member Spotlight podcast, we’re joined by Ilene Gilbert-Droge. Ilene is the President and CEO of Adventhealth Medical Group North Division. Ilene is also the 2023 MGMA Lifetime Achievement Award honoree.
Highlights from the conversation include Ilene:
- Sharing her journey starting in healthcare revenue cycle work and progressing to leadership roles across different organizations
- Discussing her involvement with MGMA for over 25 years and the value it has provided
- Emphasizing the development of future leaders through empowerment, coaching, and recognition
- Addressing physician burnout through wellness initiatives, streamlining workflows and listening to staff needs
- Focusing on patient-centered care through measuring satisfaction, care teams, and ensuring clinical excellence
WE WANT TO HEAR FROM YOU
Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at podcasts@mgma.com.
If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience.
In this episode of the MGMA Member Spotlight podcast, we’re joined by Ilene Gilbert-Droge. Ilene is the President and CEO of Adventhealth Medical Group North Division. Ilene is also the 2023 MGMA Lifetime Achievement Award honoree.
Highlights from the conversation include Ilene:
- Sharing her journey starting in healthcare revenue cycle work and progressing to leadership roles across different organizations
- Discussing her involvement with MGMA for over 25 years and the value it has provided
- Emphasizing the development of future leaders through empowerment, coaching, and recognition
- Addressing physician burnout through wellness initiatives, streamlining workflows and listening to staff needs
- Focusing on patient-centered care through measuring satisfaction, care teams, and ensuring clinical excellence
WE WANT TO HEAR FROM YOU
Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at podcasts@mgma.com.
If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience.
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Are your patients concerned about out-of-pocket costs? Is your practice looking for a way to help address those concerns and improve the patient experience? Then, you may want to consider offering the CareCredit credit card as a payment option. For over thirty-five years, CareCredit, a Synchrony solution, has been offering patients a way to pay for health and wellness expenses not covered by insurance. CareCredit can seamlessly integrate with your business and offer a valuable financing option for your patients so they can pay for services or products over time to help fit their budget. To learn more about how CareCredit works for you and your patients, visit www.carecredit.com/mgmapodcast.
NextGen
Looking to transform your healthcare practice with AI? NextGen Healthcare is leading the way by leveraging artificial intelligence. It is helping practices improve efficiency, streamline workflows, and enhance patient outcomes. From predictive analytics to automating routine tasks, NextGen Healthcare's AI solutions are revolutionizing the delivery of care. Don't miss out on the future of healthcare innovation. Visit https://www.nextgen.com/ today to learn how NextGen Healthcare can help you drive efficiency and elevate patient care.
