Business Solutions: Best Practices to Address Call Volume Challenges and Workflow Automation
Download MP3In this episode of MGMA's Business Solutions podcast, we speak with Jamie Mallinger, Vice President and General Manager at Klara. Jamie is here to share his thoughts and expertise on best practices to address call volume challenges and workflow automation.
Resources Discussed:
* Klara: https://www.klara.com/
* Webinar On-Demand: https://www.klara.com/webinar/what-patients-really-want-where-does-your-practice-stack-up
* Call volume challenges: https://www.klara.com/patient-communication
* Workflow automation: https://www.klara.com/workflow-automation
* Success stories: https://www.klara.com/success-stories
Additional Resources:
MGMA Leaders Conference registration: mgma.com/conferences/leaders/register
Leaders Conference Schedule: mgma.com/conferences/leaders/schedule
Conference Overview: mgma.com/conferences/leaders/overview
In this episode of MGMA's Business Solutions podcast, we speak with Jamie Mallinger, Vice President and General Manager at Klara. Jamie is here to share his thoughts and expertise on best practices to address call volume challenges and workflow automation.
Resources Discussed:
* Klara: https://www.klara.com/
* Webinar On-Demand: https://www.klara.com/webinar/what-patients-really-want-where-does-your-practice-stack-up
* Call volume challenges: https://www.klara.com/patient-communication
* Workflow automation: https://www.klara.com/workflow-automation
* Success stories: https://www.klara.com/success-stories
Additional Resources:
MGMA Leaders Conference registration: mgma.com/conferences/leaders/register
Leaders Conference Schedule: mgma.com/conferences/leaders/schedule
Conference Overview: mgma.com/conferences/leaders/overview
This episode is sponsored by ModMed.
Every denied claim costs time and money to rework — for care you’ve already delivered. While payers sharpen their own AI tools, ModMed RCM Services pairs seasoned billing specialists with AI designed to help flag claims at risk before they go out the door, so your team can fix issues upfront instead of appealing after the fact. Learn more here.
Every denied claim costs time and money to rework — for care you’ve already delivered. While payers sharpen their own AI tools, ModMed RCM Services pairs seasoned billing specialists with AI designed to help flag claims at risk before they go out the door, so your team can fix issues upfront instead of appealing after the fact. Learn more here.
