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Ask An Advisor: Best Practices for Addressing Staffing Shortages and Employee Turnover

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In this episode of MGMA's Ask An Advisor podcast, we feature Senior Advisor Cristy Good talking about best practices for staffing shortages and employee turnover. MGMA Resources discussed: 2023 MGMA DataDive Practice Operations survey report: https://www.mgma.com/data-report-practice-operations-2023 MGMA Career Center: https://www.mgma.com/career-center Orientation and Onboarding Toolkit: https://www.mgma.com/member-tools/orientation-onboarding-toolkit More Resources: MGMA Community: https://community.mgma.com/ MGMA Manager Collaboration: https://community.mgma.com/discussion/most-helpful-interview-questions-1 Shaping a culture: Implications for Leaders: https://www.mgma.com/articles/shaping-a-culture-implications-for-leaders Be the Leader Nobody Wants to Leave – on demand: https://www.mgma.com/webinars/be-the-leader-nobody-wants-to-leave-on-demand Using Lean methodology to address medical practice staffing challenges: https://www.mgma.com/articles/using-lean-methodology-to-address-medical-practice-staffing-challenges Innovating with Non-Traditional Staffing to Improve Your Practice – on demand: https://www.mgma.com/webinars/innovating-with-non-traditional-staffing-to-improve-your-practice-on-demand Member Spotlight: Tips to overcoming staffing uncertainty: https://www.mgma.com/podcasts/member-spotlight-tips-to-overcoming-staffing-uncertainty SPONSOR: PDS (Practice Data Solutions): Unlock the full potential of your healthcare data with Practical Data Solutions! Benchmarks take on new meaning when blended with Key Performance Indicators like Expense, Productivity, Scheduling and Patient satisfaction data. Optimize your reporting to make better decisions with PDS analytics. Discover how at https://pds-online.com/ WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at podcasts@mgma.com. If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience.
In this episode of MGMA's Ask An Advisor podcast, we feature Senior Advisor Cristy Good talking about best practices for staffing shortages and employee turnover. MGMA Resources discussed: 2023 MGMA DataDive Practice Operations survey report: https://www.mgma.com/data-report-practice-operations-2023 MGMA Career Center: https://www.mgma.com/career-center Orientation and Onboarding Toolkit: https://www.mgma.com/member-tools/orientation-onboarding-toolkit More Resources: MGMA Community: https://community.mgma.com/ MGMA Manager Collaboration: https://community.mgma.com/discussion/most-helpful-interview-questions-1 Shaping a culture: Implications for Leaders: https://www.mgma.com/articles/shaping-a-culture-implications-for-leaders Be the Leader Nobody Wants to Leave – on demand: https://www.mgma.com/webinars/be-the-leader-nobody-wants-to-leave-on-demand Using Lean methodology to address medical practice staffing challenges: https://www.mgma.com/articles/using-lean-methodology-to-address-medical-practice-staffing-challenges Innovating with Non-Traditional Staffing to Improve Your Practice – on demand: https://www.mgma.com/webinars/innovating-with-non-traditional-staffing-to-improve-your-practice-on-demand Member Spotlight: Tips to overcoming staffing uncertainty: https://www.mgma.com/podcasts/member-spotlight-tips-to-overcoming-staffing-uncertainty SPONSOR: PDS (Practice Data Solutions): Unlock the full potential of your healthcare data with Practical Data Solutions! Benchmarks take on new meaning when blended with Key Performance Indicators like Expense, Productivity, Scheduling and Patient satisfaction data. Optimize your reporting to make better decisions with PDS analytics. Discover how at https://pds-online.com/ WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at podcasts@mgma.com. If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience.
CareCredit
Are your patients concerned about out-of-pocket costs? Is your practice looking for a way to help address those concerns and improve the patient experience? Then, you may want to consider offering the CareCredit credit card as a payment option. For over thirty-five years, CareCredit, a Synchrony solution, has been offering patients a way to pay for health and wellness expenses not covered by insurance. CareCredit can seamlessly integrate with your business and offer a valuable financing option for your patients so they can pay for services or products over time to help fit their budget. To learn more about how CareCredit works for you and your patients, visit  www.carecredit.com/mgmapodcast.

NextGen
Looking to transform your healthcare practice with AI? NextGen Healthcare is leading the way by leveraging artificial intelligence. It is helping practices improve efficiency, streamline workflows, and enhance patient outcomes. From predictive analytics to automating routine tasks, NextGen Healthcare's AI solutions are revolutionizing the delivery of care. Don't miss out on the future of healthcare innovation. Visit https://www.nextgen.com/ today to learn how NextGen Healthcare can help you drive efficiency and elevate patient care.
Ask An Advisor: Best Practices for Addressing Staffing Shortages and Employee Turnover
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