Ask An Advisor: Dealing With Difficult Patients
Download MP3We have an exciting new series to share with you--Ask an Advisor. In the community chat area, perhaps many of you have taken advantage of that feature and had your most pressing questions answered by MGMA subject matter experts. Today we're joined by MGMA Sr. Advisor, Cristy Good who shares her thoughts on the ask an advisor feature and provides insights on dealing with difficult patients and defusing difficult situations.
Sponsors:
MGMA Events:
Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8.
Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today!
DynaMedex:
Empowering healthcare professionals with advanced evidence-based clinical decision support to help improve patient outcomes. Learn more at www.DynaMedex.com.
Resources:
Ask An Advisor: advisor@mgma.com
Practice Resources: mgma.com/practice-resources/f…is-for-medical-pract
Auditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkit
MGMA Membership: www.mgma.com/membership
Rev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-de
Thanks again for listening to MGMA's podcasts. Take care and we'll see you again on Wednesday.
We have an exciting new series to share with you--Ask an Advisor. In the community chat area, perhaps many of you have taken advantage of that feature and had your most pressing questions answered by MGMA subject matter experts. Today we're joined by MGMA Sr. Advisor, Cristy Good who shares her thoughts on the ask an advisor feature and provides insights on dealing with difficult patients and defusing difficult situations.
Sponsors:
MGMA Events:
Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8.
Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today!
DynaMedex:
Empowering healthcare professionals with advanced evidence-based clinical decision support to help improve patient outcomes. Learn more at www.DynaMedex.com.
Resources:
Ask An Advisor: advisor@mgma.com
Practice Resources: mgma.com/practice-resources/f…is-for-medical-pract
Auditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkit
MGMA Membership: www.mgma.com/membership
Rev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-de
Thanks again for listening to MGMA's podcasts. Take care and we'll see you again on Wednesday.
U.S. Bank Podcast Ad
Cash flow challenges like delayed insurance payments, unpaid patient bills, and rising administrative costs can weigh heavily on medical practices. U.S. Bank understands. That’s why their Business Card Consultants work with practices to improve payment strategies and maximize rewards.
Stop by booth #222 at the MGMA Leaders Conference to learn more, or visit usbank.com/bankerconnect to schedule an on-site meeting with a consultant.
MGMA Analytics Podcast Ad
Are your decisions driven by gut instinct—or by real data? With MGMA Analytics, you’ll have the benchmarking and business intelligence tools to guide smarter strategies. From provider compensation to operational costs, MGMA Analytics delivers the industry’s most trusted data. So whether you’re adjusting staffing, setting salaries, or planning for growth, you can make your next move with confidence. Learn more at mgma.com/analytics.
NotifyMD Podcast Ad
This episode is brought to you by NotifyMD — the patient access solution built for healthcare professionals. You work hard to care for your patients, and NotifyMD helps you do just that. Their communication experts handle calls, schedule appointments, provide nurse triage, and more — all available 24/7. NotifyMD integrates seamlessly with platforms like athenahealth and Epic and meets the industry’s highest security standards, so you can trust that patient information stays private and protected. Learn more at notifymd.com.
This episode is brought to you by NotifyMD — the patient access solution built for healthcare professionals. You work hard to care for your patients, and NotifyMD helps you do just that. Their communication experts handle calls, schedule appointments, provide nurse triage, and more — all available 24/7. NotifyMD integrates seamlessly with platforms like athenahealth and Epic and meets the industry’s highest security standards, so you can trust that patient information stays private and protected. Learn more at notifymd.com.
U.S. Bank Podcast Ad
Cash flow challenges like delayed insurance payments, unpaid patient bills, and rising administrative costs can weigh heavily on medical practices. U.S. Bank understands. That’s why their Business Card Consultants work with practices to improve payment strategies and maximize rewards.
Stop by booth #222 at the MGMA Leaders Conference to learn more, or visit usbank.com/bankerconnect to schedule an on-site meeting with a consultant.
MGMA Analytics Podcast Ad
Are your decisions driven by gut instinct—or by real data? With MGMA Analytics, you’ll have the benchmarking and business intelligence tools to guide smarter strategies. From provider compensation to operational costs, MGMA Analytics delivers the industry’s most trusted data. So whether you’re adjusting staffing, setting salaries, or planning for growth, you can make your next move with confidence. Learn more at mgma.com/analytics.
