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Member Spotlight: Tips to Overcoming Staffing Uncertainty

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Veronica Villarreal, MHA/MBA is the chief ambulatory officer at DHR Health who oversees over 75 multi-specialty clinics in the Rio Grande Valley, Texas. She is responsible for over 1,200 employees that work alongside 200 providers. Being a passionate life-long learner, Veronica is a certified medical coder, certified medical office manager, certified medical insurance specialist, and certified Maxwell leadership coach. Veronica is also a featured speaker at MGMA's Medical Practice Excellence: Financial and Operations Conference being held March 19-21 in Orlando, Florida. Resources: The MGMA Financial and Operations Conference: mgma.com/events/mpe23-financi…2023-homepagefeature March Madness in Orlando: www.amwaycenter.com/events/detail/march-madness Disney: disneyworld.disney.go.com/admission/tickets/ Grapefruit League: floridagrapefruitleague.com/schedule/ Sponsors: MGMA Events: This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/mpe23 to learn more and to register today. Humana: The latest Value-Based Care Report from Humana outlines many interesting findings and highlights how some physician practices found creative paths to success. Check it out now at Humana.com/VBC. Humana is working closely with physician practices on their value-based journeys. If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com. Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
Veronica Villarreal, MHA/MBA is the chief ambulatory officer at DHR Health who oversees over 75 multi-specialty clinics in the Rio Grande Valley, Texas. She is responsible for over 1,200 employees that work alongside 200 providers. Being a passionate life-long learner, Veronica is a certified medical coder, certified medical office manager, certified medical insurance specialist, and certified Maxwell leadership coach. Veronica is also a featured speaker at MGMA's Medical Practice Excellence: Financial and Operations Conference being held March 19-21 in Orlando, Florida. Resources: The MGMA Financial and Operations Conference: mgma.com/events/mpe23-financi…2023-homepagefeature March Madness in Orlando: www.amwaycenter.com/events/detail/march-madness Disney: disneyworld.disney.go.com/admission/tickets/ Grapefruit League: floridagrapefruitleague.com/schedule/ Sponsors: MGMA Events: This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/mpe23 to learn more and to register today. Humana: The latest Value-Based Care Report from Humana outlines many interesting findings and highlights how some physician practices found creative paths to success. Check it out now at Humana.com/VBC. Humana is working closely with physician practices on their value-based journeys. If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com. Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.
Podcast Sponsor Boost Lingo
This episode is brought to you by Boost Lingo, the language services platform behind MGMA Translate, interpreter delays and high agency fees, strain budgets, and staff morale. Boost lingo on demand fixes both tap once and a qualified medical interpreter joins in about 13 seconds. Video or phone on any device. No steep learning curve. It just works. Tap, connect, care. Choose from 14,000 interpreters covering over 300 languages. Fully HIPAA compliant. Your staff will love the ease and your patients will too. Plus MGMA members save 20%. Visit https://boostlingo.com/mgma/ to see it in action today.

Podcast Sponsor MGMA Analytics
Are you making decisions based on gut instinct—or on real data?
With MGMA Analytics, you get the benchmarking and business intelligence tools to drive smarter strategies.
From provider compensation to operational costs, MGMA Analytics gives you access to the most trusted data in the industry.
So whether you’re adjusting staffing, setting salaries, or planning for growth, make your next move with confidence.
Visit MGMA Analytics to learn more.
Member Spotlight: Tips to Overcoming Staffing Uncertainty
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