Identify and Reduce Revenue Cycle Pain Points in the Patient Financial Experience
Download MP3Our guests today are Taya Moheiser, chief revenue cycle officer at H4 Technology, LLC, and Kem Tolliver, president and CEO at Medical Revenue Cycle Specialists. Kem and Taya are colleagues, friends, co-presenters and authorities on revenue cycle management. They’re also the authors of “Revenue Cycle Management: Don’t Get Lost in the Financial Maze.”
Taya and Kem are featured speakers at MGMA’s Leaders Conference in Boston which will be held Oct. 9-12.
Resources:
Taming and Innovating Your Revenue Cycle Management Model: https://www.mgma.com/resources/revenue-cycle/insights-taming-and-innovating-your-revenue-cycle
RevDive: https://sliceofhealthcare.com/revdive/
Revenue Cycle Management: Don’t Get Lost in The Financial Maze: https://www.mgma.com/practice-resources/products/revenue-cycle-management-dont-get-lost-in-the-fi
MGMA Leaders Conference: https://www.mgma.com/events/medical-practice-excellence-leaders-conference/register
MGMA’s Leaders Blog: https://mgma.com/events/medical-practice-excellence-leaders-conference/leaders-blog/the-top-10-governance-mistakes-%E2%80%93-how-many-has-your(Go to www.mgma.com or the MGMA Insights newsletter for a new Leaders Blog post each week.)
Sponsor:
Social Climb — Are you still asking your patients, “How did you hear about us?” Your great reputation, fantastic website, and amazing advertising campaigns don’t matter if they don’t bring in new patients. If you’re not collecting data on your marketing efforts, you’re wasting your marketing spend. Visit Get.SocialClimb.com/MGMA to learn how SocialClimb’s platform helps you get more patients with data-backed marketing that tracks patients from first touch to a scheduled visit and beyond.
MGMA’s Medical Practice Excellence: Leaders Conference -- Registration is now open. Last year in San Diego, Leaders was a blast, it was nice to get back to in-person events, so I am excited to attend again this year in Boston. The conference is this October 9-12, so register soon and don’t miss this opportunity to learn and advance your career. Head to www.mgma.com/events to learn more!
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
Our guests today are Taya Moheiser, chief revenue cycle officer at H4 Technology, LLC, and Kem Tolliver, president and CEO at Medical Revenue Cycle Specialists. Kem and Taya are colleagues, friends, co-presenters and authorities on revenue cycle management. They’re also the authors of “Revenue Cycle Management: Don’t Get Lost in the Financial Maze.”
Taya and Kem are featured speakers at MGMA’s Leaders Conference in Boston which will be held Oct. 9-12.
Resources:
Taming and Innovating Your Revenue Cycle Management Model: https://www.mgma.com/resources/revenue-cycle/insights-taming-and-innovating-your-revenue-cycle
RevDive: https://sliceofhealthcare.com/revdive/
Revenue Cycle Management: Don’t Get Lost in The Financial Maze: https://www.mgma.com/practice-resources/products/revenue-cycle-management-dont-get-lost-in-the-fi
MGMA Leaders Conference: https://www.mgma.com/events/medical-practice-excellence-leaders-conference/register
MGMA’s Leaders Blog: https://mgma.com/events/medical-practice-excellence-leaders-conference/leaders-blog/the-top-10-governance-mistakes-%E2%80%93-how-many-has-your(Go to www.mgma.com or the MGMA Insights newsletter for a new Leaders Blog post each week.)
Sponsor:
Social Climb — Are you still asking your patients, “How did you hear about us?” Your great reputation, fantastic website, and amazing advertising campaigns don’t matter if they don’t bring in new patients. If you’re not collecting data on your marketing efforts, you’re wasting your marketing spend. Visit Get.SocialClimb.com/MGMA to learn how SocialClimb’s platform helps you get more patients with data-backed marketing that tracks patients from first touch to a scheduled visit and beyond.
MGMA’s Medical Practice Excellence: Leaders Conference -- Registration is now open. Last year in San Diego, Leaders was a blast, it was nice to get back to in-person events, so I am excited to attend again this year in Boston. The conference is this October 9-12, so register soon and don’t miss this opportunity to learn and advance your career. Head to www.mgma.com/events to learn more!
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
CareCredit
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NextGen
Looking to transform your healthcare practice with AI? NextGen Healthcare is leading the way by leveraging artificial intelligence. It is helping practices improve efficiency, streamline workflows, and enhance patient outcomes. From predictive analytics to automating routine tasks, NextGen Healthcare's AI solutions are revolutionizing the delivery of care. Don't miss out on the future of healthcare innovation. Visit https://www.nextgen.com/ today to learn how NextGen Healthcare can help you drive efficiency and elevate patient care.
Are your patients concerned about out-of-pocket costs? Is your practice looking for a way to help address those concerns and improve the patient experience? Then, you may want to consider offering the CareCredit credit card as a payment option. For over thirty-five years, CareCredit, a Synchrony solution, has been offering patients a way to pay for health and wellness expenses not covered by insurance. CareCredit can seamlessly integrate with your business and offer a valuable financing option for your patients so they can pay for services or products over time to help fit their budget. To learn more about how CareCredit works for you and your patients, visit www.carecredit.com/mgmapodcast.
NextGen
Looking to transform your healthcare practice with AI? NextGen Healthcare is leading the way by leveraging artificial intelligence. It is helping practices improve efficiency, streamline workflows, and enhance patient outcomes. From predictive analytics to automating routine tasks, NextGen Healthcare's AI solutions are revolutionizing the delivery of care. Don't miss out on the future of healthcare innovation. Visit https://www.nextgen.com/ today to learn how NextGen Healthcare can help you drive efficiency and elevate patient care.
