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How to Recruit and Retain High-Performing Employees

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Our guest today is Katie Lawrence, MHA CMPE, executive director, Ambulatory & Medical Group Optimization at Prisma Health. She’s here today to talk about engaging staff in an optimal way so that practices are retaining their best and brightest employees. Katie will also be speaking twice at MGMA’s Leaders Conference in Boston which will be held there Oct. 9-12. Resources: MGMA’s Leaders Blog: www.mgma.com/events/medical-pra…rence/leaders-blog (Watch www.mgma.com or the MGMA Insights newsletter for a new Leaders Blog post each week. You can find it on the homepage of www.mgma.com.) Sponsor: Social Climb — Are you still asking your patients, “How did you hear about us?” Your great reputation, fantastic website, and amazing advertising campaigns don’t matter if they don’t bring in new patients. If you’re not collecting data on your marketing efforts, you’re wasting your marketing spend. Visit Get.SocialClimb.com/MGMA to learn how SocialClimb’s platform helps you get more patients with data-backed marketing that tracks patients from first touch to a scheduled visit and beyond. MGMA’s Medical Practice Excellence: Leaders Conference -- Registration is now open. Last year in San Diego, Leaders was a blast, it was nice to get back to in-person events, so I am excited to attend again this year in Boston. The conference is this October 9-12, so register soon and don’t miss this opportunity to learn and advance your career. Head to www.mgma.com/events to learn more! We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
Our guest today is Katie Lawrence, MHA CMPE, executive director, Ambulatory & Medical Group Optimization at Prisma Health. She’s here today to talk about engaging staff in an optimal way so that practices are retaining their best and brightest employees. Katie will also be speaking twice at MGMA’s Leaders Conference in Boston which will be held there Oct. 9-12. Resources: MGMA’s Leaders Blog: www.mgma.com/events/medical-pra…rence/leaders-blog (Watch www.mgma.com or the MGMA Insights newsletter for a new Leaders Blog post each week. You can find it on the homepage of www.mgma.com.) Sponsor: Social Climb — Are you still asking your patients, “How did you hear about us?” Your great reputation, fantastic website, and amazing advertising campaigns don’t matter if they don’t bring in new patients. If you’re not collecting data on your marketing efforts, you’re wasting your marketing spend. Visit Get.SocialClimb.com/MGMA to learn how SocialClimb’s platform helps you get more patients with data-backed marketing that tracks patients from first touch to a scheduled visit and beyond. MGMA’s Medical Practice Excellence: Leaders Conference -- Registration is now open. Last year in San Diego, Leaders was a blast, it was nice to get back to in-person events, so I am excited to attend again this year in Boston. The conference is this October 9-12, so register soon and don’t miss this opportunity to learn and advance your career. Head to www.mgma.com/events to learn more! We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
Podcast Sponsor Boost Lingo
This episode is brought to you by Boost Lingo, the language services platform behind MGMA Translate, interpreter delays and high agency fees, strain budgets, and staff morale. Boost lingo on demand fixes both tap once and a qualified medical interpreter joins in about 13 seconds. Video or phone on any device. No steep learning curve. It just works. Tap, connect, care. Choose from 14,000 interpreters covering over 300 languages. Fully HIPAA compliant. Your staff will love the ease and your patients will too. Plus MGMA members save 20%. Visit https://boostlingo.com/mgma/ to see it in action today.

Podcast Sponsor MGMA Analytics
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How to Recruit and Retain High-Performing Employees
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