A Path to Better Outcomes for LGBTQ patients
Download MP3Our guest today is Jessica Ellis-Wilson, CMPE, principal consultant at Practical Management. Jess is an expert in breaking down the barriers of biases in the workplace and in developing successful programs in diversity, equity, and inclusion. One of Jess' goals is for all patients, regardless of their sexual orientation, to have access to competent, inclusive, non-discriminatory physical and mental healthcare.
Resources for this episode:
• Jessica Ellis-Wilson's website: www.pmalconsulting.com/
• Optum Online Training article: https://www.fiercehealthcare.com/payer/optum-launches-provider-education-program-caring-for-lgbtq-patients
• OutCare Health: https://www.outcarehealth.org/
• Optum /Outcare collaboration: https://www.optumhealtheducation.com/health-equity/lgbtq-101-2021#group-tabs-node-course-default4
• The Trevor Project: https://www.thetrevorproject.org/
• The Human Rights Campaign: https://www.hrc.org/
• Compassionomics (www.compassionomics.com/) by Stephen Trzeciak and Anthony Mazzarelli
• The Empathy Effect (empathetics.com/the-empathy-effect/) by Helen Riess
Sponsors:
Thanks to Onsite Women's Health and to MGMA events for sponsoring this week’s show.
Benefits Plus event — As the second-largest expense for most businesses, employee benefits costs impact the financial health of your organization. Gain a competitive advantage by joining MGMA BenefitsPlus for a forward-thinking webinar that addresses cost-containment strategies in employee benefits. The free webinar is Tuesday, June 28. Go to mgma.com/events to register today.
Onsite Women's Health — Onsite Women’s Health provides healthcare practices and providers with the ability to bring screening mammography in-house. Partnering with Onsite allows more women to keep up with their annual screening and gives anyone impacted by breast cancer a fighting chance. Learn more at www.onsitewomenshealth.com.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
Our guest today is Jessica Ellis-Wilson, CMPE, principal consultant at Practical Management. Jess is an expert in breaking down the barriers of biases in the workplace and in developing successful programs in diversity, equity, and inclusion. One of Jess' goals is for all patients, regardless of their sexual orientation, to have access to competent, inclusive, non-discriminatory physical and mental healthcare.
Resources for this episode:
• Jessica Ellis-Wilson's website: www.pmalconsulting.com/
• Optum Online Training article: https://www.fiercehealthcare.com/payer/optum-launches-provider-education-program-caring-for-lgbtq-patients
• OutCare Health: https://www.outcarehealth.org/
• Optum /Outcare collaboration: https://www.optumhealtheducation.com/health-equity/lgbtq-101-2021#group-tabs-node-course-default4
• The Trevor Project: https://www.thetrevorproject.org/
• The Human Rights Campaign: https://www.hrc.org/
• Compassionomics (www.compassionomics.com/) by Stephen Trzeciak and Anthony Mazzarelli
• The Empathy Effect (empathetics.com/the-empathy-effect/) by Helen Riess
Sponsors:
Thanks to Onsite Women's Health and to MGMA events for sponsoring this week’s show.
Benefits Plus event — As the second-largest expense for most businesses, employee benefits costs impact the financial health of your organization. Gain a competitive advantage by joining MGMA BenefitsPlus for a forward-thinking webinar that addresses cost-containment strategies in employee benefits. The free webinar is Tuesday, June 28. Go to mgma.com/events to register today.
Onsite Women's Health — Onsite Women’s Health provides healthcare practices and providers with the ability to bring screening mammography in-house. Partnering with Onsite allows more women to keep up with their annual screening and gives anyone impacted by breast cancer a fighting chance. Learn more at www.onsitewomenshealth.com.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com.
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.
Podcast Sponsor Boost Lingo
This episode is brought to you by Boost Lingo, the language services platform behind MGMA Translate, interpreter delays and high agency fees, strain budgets, and staff morale. Boost lingo on demand fixes both tap once and a qualified medical interpreter joins in about 13 seconds. Video or phone on any device. No steep learning curve. It just works. Tap, connect, care. Choose from 14,000 interpreters covering over 300 languages. Fully HIPAA compliant. Your staff will love the ease and your patients will too. Plus MGMA members save 20%. Visit https://boostlingo.com/mgma/ to see it in action today.
Podcast Sponsor MGMA Analytics
Are you making decisions based on gut instinct—or on real data?
With MGMA Analytics, you get the benchmarking and business intelligence tools to drive smarter strategies.
From provider compensation to operational costs, MGMA Analytics gives you access to the most trusted data in the industry.
So whether you’re adjusting staffing, setting salaries, or planning for growth, make your next move with confidence.
Visit MGMA Analytics to learn more.
This episode is brought to you by Boost Lingo, the language services platform behind MGMA Translate, interpreter delays and high agency fees, strain budgets, and staff morale. Boost lingo on demand fixes both tap once and a qualified medical interpreter joins in about 13 seconds. Video or phone on any device. No steep learning curve. It just works. Tap, connect, care. Choose from 14,000 interpreters covering over 300 languages. Fully HIPAA compliant. Your staff will love the ease and your patients will too. Plus MGMA members save 20%. Visit https://boostlingo.com/mgma/ to see it in action today.
Podcast Sponsor MGMA Analytics
Are you making decisions based on gut instinct—or on real data?
With MGMA Analytics, you get the benchmarking and business intelligence tools to drive smarter strategies.
From provider compensation to operational costs, MGMA Analytics gives you access to the most trusted data in the industry.
So whether you’re adjusting staffing, setting salaries, or planning for growth, make your next move with confidence.
Visit MGMA Analytics to learn more.
