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MGMA Week in Review: 'Disruptive Patients', No Surprise Billing, and Effective Feedback Loops

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In this episode of the MGMA Week in Review podcast, we feature articles on 'disruptive patients', no surprise billing, and effective feedback loops. Sources in this episode: https://www.mgma.com/data/data-stories/are-incivility-and-pandemic-denial-from-unruly-pat https://mgma.com/advocacy/issues/surprise-billing?mkt_tok=MTQ0LUFNSi02MzkAAAGBznXYo56YVe1iTBjCI9hguq0tdyvjojxy1xJiP6Ng0ld9WJF7JFvZLvzlwrM4tqlrXQHfBAtlydqrVF-2mSDZ53cZr3qnjzfphXdKBdPMDw https://hbr.org/2021/12/feedback-isnt-enough-to-help-your-employees-grow?utm_medium=email&utm_source=newsletter_monthly&utm_campaign=leadership_not_activesubs&deliveryName=DM169614 Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. If you have a story you want to share with us, email us at podcasts@mgma.com.
In this episode of the MGMA Week in Review podcast, we feature articles on 'disruptive patients', no surprise billing, and effective feedback loops. Sources in this episode: https://www.mgma.com/data/data-stories/are-incivility-and-pandemic-denial-from-unruly-pat https://mgma.com/advocacy/issues/surprise-billing?mkt_tok=MTQ0LUFNSi02MzkAAAGBznXYo56YVe1iTBjCI9hguq0tdyvjojxy1xJiP6Ng0ld9WJF7JFvZLvzlwrM4tqlrXQHfBAtlydqrVF-2mSDZ53cZr3qnjzfphXdKBdPMDw https://hbr.org/2021/12/feedback-isnt-enough-to-help-your-employees-grow?utm_medium=email&utm_source=newsletter_monthly&utm_campaign=leadership_not_activesubs&deliveryName=DM169614 Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. If you have a story you want to share with us, email us at podcasts@mgma.com.
This episode is brought to you by Greenway Health. 

Healthcare practices today need more than incremental improvements — they need a smarter, more connected way to work. That’s why Greenway created Novare — the first natively AI-enabled platform designed to reinvent the legacy EHR. 

Built with AI at its core, Novare helps unify clinical, financial, and patient engagement workflows — reducing administrative burden and helping providers focus more time on patient care. From ambient documentation to intelligent agents, Novare brings purposeful automation to the entire ambulatory workflow.  

To learn more about Greenway Health and Novare, visit greenwayhealth.com.
MGMA Week in Review: 'Disruptive Patients', No Surprise Billing, and Effective Feedback Loops
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