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Leadership Insights: It's a Relationship Business

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Welcome to the first episode of the MGMA Leadership Insights podcast. Today, we’re joined by Steve Dickens, FACMPE, JD (https://www.linkedin.com/in/stephen-a-dickens-651b479/). Steve is vice president of medical practice services at SVMIC (https://home.svmic.com/). Steve believes great leaders are forged through great relationships and great character. As he says, "leadership is simple; it's just not easy." Resources for this episode: • Leadership is a Verb (https://tracyspears.com/books/) by Tracy Spears and Wally Schmader • Exceptional Leaders Playbook(https://tracyspears.com/books/) by Tracy Spears and Wally Schmader • Life's Little Instruction Book (https://www.amazon.com/Lifes-Little-Instruction-Book-Observations/dp/1558538356) by H. Jackson Brown • John Maxwell (https://www.johnmaxwell.com/) • Mary Kelly (https://productiveleaders.com/) Sponsors: Thanks to MineralTree and to MedEvolve for sponsoring this week’s show. MineralTree is a leading AP and payment automation provider in healthcare, and they’d love to show you why. To learn more, visit www.mineraltree.com/MGMA. If you don’t know the outcomes your staff are producing every day, you aren’t operating successfully. MedEvolve can help you find solutions to the biggest problems medical practices face. Go to https://medevolve.com/ to learn more. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening.
Welcome to the first episode of the MGMA Leadership Insights podcast. Today, we’re joined by Steve Dickens, FACMPE, JD (https://www.linkedin.com/in/stephen-a-dickens-651b479/). Steve is vice president of medical practice services at SVMIC (https://home.svmic.com/). Steve believes great leaders are forged through great relationships and great character. As he says, "leadership is simple; it's just not easy." Resources for this episode: • Leadership is a Verb (https://tracyspears.com/books/) by Tracy Spears and Wally Schmader • Exceptional Leaders Playbook(https://tracyspears.com/books/) by Tracy Spears and Wally Schmader • Life's Little Instruction Book (https://www.amazon.com/Lifes-Little-Instruction-Book-Observations/dp/1558538356) by H. Jackson Brown • John Maxwell (https://www.johnmaxwell.com/) • Mary Kelly (https://productiveleaders.com/) Sponsors: Thanks to MineralTree and to MedEvolve for sponsoring this week’s show. MineralTree is a leading AP and payment automation provider in healthcare, and they’d love to show you why. To learn more, visit www.mineraltree.com/MGMA. If you don’t know the outcomes your staff are producing every day, you aren’t operating successfully. MedEvolve can help you find solutions to the biggest problems medical practices face. Go to https://medevolve.com/ to learn more. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening.
CareCredit
Are your patients concerned about out-of-pocket costs? Is your practice looking for a way to help address those concerns and improve the patient experience? Then, you may want to consider offering the CareCredit credit card as a payment option. For over thirty-five years, CareCredit, a Synchrony solution, has been offering patients a way to pay for health and wellness expenses not covered by insurance. CareCredit can seamlessly integrate with your business and offer a valuable financing option for your patients so they can pay for services or products over time to help fit their budget. To learn more about how CareCredit works for you and your patients, visit  www.carecredit.com/mgmapodcast.

NextGen
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Leadership Insights: It's a Relationship Business
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