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Executive Session: Improving telemedicine by training effective "medical virtualists"

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As concerns over COVID-19 increased, many physicians have opted to see fewer patients in their offices and expanded their use of telemedicine. However, as practices increase their use of telemedicine, many doctors and patients have expressed concern that the level of care may not be equal to the traditional office visit and that telemedicine may compromise the physician-patient relationship. At the same time, some healthcare leaders describe the problems with telemedicine as growing pains that can be overcome with training and increased familiarity with the technology. In this episode, Dr. Michael Nochomovitz, Chief Clinical Partnerships Officer, Devoted Health, and the former Senior Vice President and Chief Clinical Integration & Network Development Officer, New York Presbyterian; and Dr. Rahul Sharma, Professor and Chairman, Department of Emergency Medicine, Weill Cornell Medicine / New York-Presbyterian, New York, discuss their work in advancing the idea of a "medical virtualist" and the skillset needed to effectively deliver telemedicine. Visit mgma.com/podcast for more podcasts, as well as mgma.com/covid-19 for MGMA's COVID-19 Recovery Center. Produced by Chris Harrop, MGMA senior editorial manager Intro/outro audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0)
As concerns over COVID-19 increased, many physicians have opted to see fewer patients in their offices and expanded their use of telemedicine. However, as practices increase their use of telemedicine, many doctors and patients have expressed concern that the level of care may not be equal to the traditional office visit and that telemedicine may compromise the physician-patient relationship. At the same time, some healthcare leaders describe the problems with telemedicine as growing pains that can be overcome with training and increased familiarity with the technology. In this episode, Dr. Michael Nochomovitz, Chief Clinical Partnerships Officer, Devoted Health, and the former Senior Vice President and Chief Clinical Integration & Network Development Officer, New York Presbyterian; and Dr. Rahul Sharma, Professor and Chairman, Department of Emergency Medicine, Weill Cornell Medicine / New York-Presbyterian, New York, discuss their work in advancing the idea of a "medical virtualist" and the skillset needed to effectively deliver telemedicine. Visit mgma.com/podcast for more podcasts, as well as mgma.com/covid-19 for MGMA's COVID-19 Recovery Center. Produced by Chris Harrop, MGMA senior editorial manager Intro/outro audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0)
CareCredit
Are your patients concerned about out-of-pocket costs? Is your practice looking for a way to help address those concerns and improve the patient experience? Then, you may want to consider offering the CareCredit credit card as a payment option. For over thirty-five years, CareCredit, a Synchrony solution, has been offering patients a way to pay for health and wellness expenses not covered by insurance. CareCredit can seamlessly integrate with your business and offer a valuable financing option for your patients so they can pay for services or products over time to help fit their budget. To learn more about how CareCredit works for you and your patients, visit  www.carecredit.com/mgmapodcast.

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Executive Session: Improving telemedicine by training effective "medical virtualists"
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