Advancing Patient Access Through Leadership and Change Management
Download MP3In this episode of the MGMA Insights podcast, we’re joined by Steve McMillen, senior manager, ECG Management Consultants, and Brian Bacak, MD, FAAFP, UCHealth Patient Line, associate vice chair for clinical affairs, department of family medicine, University of Colorado Denver School of Medicine.
They're here to talk about how patients have become increasingly savvy about how they access care, and how providers have in turn become increasingly focused on meeting these modern expectations through adaptive leadership and change management strategies.
To hear more from McMillen, Bacak and a host of other healthcare experts, register for the Medical Practice Excellence Conference at www.MGMA.com/MPEC.
Thanks to CareCredit and Scrubin Uniforms for sponsoring this episode. Visit gosyf.com/3efvXzu to learn how CareCredit is providing patients with payment flexibility and helping providers deliver a better patient financial experience.
To streamline your uniform program and experience the Scrubin difference, visit mgma.scrubin.com/home
If you like the show, please rate and review it wherever you get your podcasts. So you never miss an episode, you can subscribe at one of the following platforms:
Apple Podcasts (apple.co/368IdOB)
Google Play (bit.ly/2paMqAJ)
Spotify (spoti.fi/2Nwu59p)
Stitcher (bit.ly/2NmAF1M)
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
In this episode of the MGMA Insights podcast, we’re joined by Steve McMillen, senior manager, ECG Management Consultants, and Brian Bacak, MD, FAAFP, UCHealth Patient Line, associate vice chair for clinical affairs, department of family medicine, University of Colorado Denver School of Medicine.
They're here to talk about how patients have become increasingly savvy about how they access care, and how providers have in turn become increasingly focused on meeting these modern expectations through adaptive leadership and change management strategies.
To hear more from McMillen, Bacak and a host of other healthcare experts, register for the Medical Practice Excellence Conference at www.MGMA.com/MPEC.
Thanks to CareCredit and Scrubin Uniforms for sponsoring this episode. Visit gosyf.com/3efvXzu to learn how CareCredit is providing patients with payment flexibility and helping providers deliver a better patient financial experience.
To streamline your uniform program and experience the Scrubin difference, visit mgma.scrubin.com/home
If you like the show, please rate and review it wherever you get your podcasts. So you never miss an episode, you can subscribe at one of the following platforms:
Apple Podcasts (apple.co/368IdOB)
Google Play (bit.ly/2paMqAJ)
Spotify (spoti.fi/2Nwu59p)
Stitcher (bit.ly/2NmAF1M)
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Podcast Sponsor Boost Lingo
This episode is brought to you by Boost Lingo, the language services platform behind MGMA Translate, interpreter delays and high agency fees, strain budgets, and staff morale. Boost lingo on demand fixes both tap once and a qualified medical interpreter joins in about 13 seconds. Video or phone on any device. No steep learning curve. It just works. Tap, connect, care. Choose from 14,000 interpreters covering over 300 languages. Fully HIPAA compliant. Your staff will love the ease and your patients will too. Plus MGMA members save 20%. Visit https://boostlingo.com/mgma/ to see it in action today.
Podcast Sponsor MGMA Analytics
Are you making decisions based on gut instinct—or on real data?
With MGMA Analytics, you get the benchmarking and business intelligence tools to drive smarter strategies.
From provider compensation to operational costs, MGMA Analytics gives you access to the most trusted data in the industry.
So whether you’re adjusting staffing, setting salaries, or planning for growth, make your next move with confidence.
Visit MGMA Analytics to learn more.
This episode is brought to you by Boost Lingo, the language services platform behind MGMA Translate, interpreter delays and high agency fees, strain budgets, and staff morale. Boost lingo on demand fixes both tap once and a qualified medical interpreter joins in about 13 seconds. Video or phone on any device. No steep learning curve. It just works. Tap, connect, care. Choose from 14,000 interpreters covering over 300 languages. Fully HIPAA compliant. Your staff will love the ease and your patients will too. Plus MGMA members save 20%. Visit https://boostlingo.com/mgma/ to see it in action today.
Podcast Sponsor MGMA Analytics
Are you making decisions based on gut instinct—or on real data?
With MGMA Analytics, you get the benchmarking and business intelligence tools to drive smarter strategies.
From provider compensation to operational costs, MGMA Analytics gives you access to the most trusted data in the industry.
So whether you’re adjusting staffing, setting salaries, or planning for growth, make your next move with confidence.
Visit MGMA Analytics to learn more.
